The Guildhall Northampton
Post Room Assistant
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Post Room Assistant
About The Role
We're looking for a reliable and organised individual to join our team as a Post Room Assistant. This is a great opportunity for someone who enjoys working in a busy environment and takes pride in delivering an efficient and professional service.
You will provide an incoming postal service on behalf of the Council. Administer the Authority's electronic document management system in accordance with legislation & guidelines. Be responsible for daily scanning, indexing, and electronic transfer of documents for the Council and external partners.
This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
What will you be doing?
- Work as part of the Post Room Team to undertake duties such as post opening, sorting, and electronic delivery.
- Maintain the Authority's electronic filing system accurately while adhering to Data Protection legislation.
- Scan incoming correspondence and attach their digital images to existing records or creating new accounts as appropriate on the Civica EDRMS.
- Adhere to all security protocols within Authority buildings and grounds.
- Undertake any other duties commensurate with the position as designated by the line manager.
About You
- Good standard of education, including GCSE English (or equivalent).
- Strong verbal and written communication skills.
- Previous experience within a post room environment and experience using electronic document management systems would be advantageous.
- Understanding of health and safety requirements.
- Experience of manual handling.
- Confidence using Microsoft Office applications, including Outlook, Word, and Excel.
- Team player with a practical, flexible approach to work, capable of meeting deadlines and maintaining high standards.
- Ability to lift and move items weighing up to 11kg.
- Commitment to providing a trustworthy, reliable, and customer-focused service.
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Our benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About Us
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.
Get help with your application
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The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.
West Northants Council, where careers thrive.
Attached documents
Salary £26,083 - £26,495
Salary Frequency Annual
Working Hours 37
Job Reference Ref/53/9103
Contract Type Full Time
Closing Date 23 August, 2026
Job Category Facilities Management
Location Northampton, United Kingdom
Job Posted Date 7 August, 2026
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