Jack & Jill
Post-sales Growth Specialist (£60k-£100k + Equity) at Anima
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Post-sales Growth Specialist
Salary
£60k-£100k + Equity
Company Description
Anima is a $20m ARR Series A healthcare AI company on a mission to deliver personalized medicine to everyone, anywhere, in under 24 hours. Already serving over 25% of the UK population across 1,200+ NHS GP clinics, Anima is a high-growth scale-up backed by top-tier investors and growing at >100% annually.
Location
London, UK
Why this role is remarkable
- High-impact mission: Directly improve healthcare outcomes for millions of patients by scaling AI-driven personalized medicine across the NHS and beyond.
- Exceptional traction: Join a Series A company with $20m ARR, 100% YoY growth, and a presence in over 1,200 GP clinics.
- High-agency environment: Work alongside an elite team where over 50% are former founders, offering a unique culture of speed, ownership, and learning.
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What You Will Do
- Manage a portfolio of NHS accounts end-to-end, ensuring successful onboarding, high adoption rates, and fanatic customer satisfaction.
- Drive revenue protection and growth by identifying churn risks early and proactively surfacing opportunities for account expansion.
- Design and iterate on Customer Success infrastructure, including onboarding flows, adoption metrics, and data-driven frameworks to make success repeatable.
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The ideal candidate
- 3+ years of experience in Customer Success or strategic Account Management within a high-growth B2B SaaS startup.
- Entrepreneurial builder mindset with a track record of creating processes, playbooks, and frameworks from scratch in ambiguous environments.
- Proven ability to manage complex deployments and own commercial outcomes like retention, renewals, and expansion revenue.
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