Robert Walters
PPE Customer Support Specialist
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PPE Customer Support Specialist - Field Based
£30,000 + benefits | Home-based (Need to live in the central belt of England) | UK-wide travel | Permanent
We're working with a well-established business within the workwear, protective clothing and PPE sector, who are looking for a PPE Customer Support Specialist to join their team.
This is a customer-facing, field-based role suited to someone with experience in customer-facing based work and has a clear driving licence (Van hire provided when travelling.
The Role
- Travel to customer sites to measure and fit employees for PPE and protective clothing.
- Measure new recruits and carry out remeasures where required.
- Complete customer site audits and PPE inspections.
- Support external providers with PPE inspection, decontamination, and repairs.
- Respond to customer queries and resolve issues proactively.
- Maintain accurate customer and order records.
- Manage your own workload, travel schedule, and priorities.
- Represent the business professionally when visiting customers.
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About You
- Previous experience within PPE, workwear, protective clothing, or uniforms would be beneficial; however, if you have strong customer-facing skills and are looking to move away from retail or similar industries.
- Experience measuring, fitting, or inspecting garments is highly desirable; however, full training will be given.
- Open to travel, including some later evenings and weekends occasionally.
- Good IT skills, including Excel and Word.
- Organised, proactive, and able to work independently.
- Comfortable travelling extensively across the UK.
- Full UK driving licence essential.
- Need to be DBS checked.
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What's on Offer?
- £30,000 salary
- 25 days' holiday + bank holidays
- Option to purchase 5 additional days
- Company pension
- Healthcare benefits
- Death in Service
- Wellbeing support
- Cycle to Work scheme
- Enhanced family leave
- Home-based working
If you're working in customer service or support and want to change career into an exciting field-based role, apply online today!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.
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