Strategy, Social & Campaigns

• Develop integrated campaign ideas across earned, social and other relevant channels
• Work closely with our social, content, design and strategy teams to bring campaigns to life
• Understand how social can amplify earned media and wider client messaging
• Bring new formats, platforms and communications trends into client planning
• Turn complex technology stories into ideas that people actually want to engage with
• Use insight, data and audience understanding to make recommendations rather than simply following a brief

Commercial & Agency Growth

• This isn’t just about managing the work already on your plate. We want our Account Managers thinking about where clients, and Resonance, can go next.
• You’ll:
  • Identify upsell and growth opportunities within existing accounts
  • Understand account budgets, profitability and resourcing
  • Contribute to proposals, scopes of work and new business pitches
  • Help turn great client delivery into longer-term account growth
  • Get involved in the Manchester tech, marketing and business community, building relationships and helping grow Resonance’s presence in the region
  • Support our wider ambition to grow the Manchester team and client portfolio

What we’re looking for

• You’ll probably have around 3-4 years’ experience in PR or communications, ideally within an agency environment, although we’re more interested in what you can do than an exact number of years.
• You’ll have:
  • Strong media relations experience and a genuine interest in the news
  • A track record of securing quality coverage and building journalist relationships
  • Experience managing clients and leading day-to-day account activity
  • Excellent writing and editing skills
  • Confidence managing and developing junior team members
  • Strong organisational skills and the ability to keep multiple accounts moving
  • An understanding of budgets, account resourcing and commercial performance
  • An interest in technology, innovation and business
  • The confidence to challenge clients, ask good questions and make recommendations
  • An appetite to help grow both client accounts and the agency

What you’ll bring

At Resonance, our values shape how we show up for clients and each other. You’ll thrive here if you:

• Stay curious: You’re genuinely interested in what’s happening in the world. You follow the news, understand the industries your clients operate in and are always looking for the next opportunity.
• Use your judgement: You don’t need someone to tell you every next step. You can look at what’s happening, make a recommendation and explain why.
• Take ownership: If it’s your account, you care about how it’s performing. You keep things moving, spot problems early and take responsibility for getting them sorted.
• Communicate clearly: Whether you’re advising a client, editing a pitch or giving feedback to a junior team member, you’re clear, constructive and confident.
• Develop others: You understand that being a great Account Manager isn’t about doing everything yourself. You delegate, coach and help the people around you get better.
• Think commercially: You understand that great client work and agency growth go hand in hand. You’re interested in budgets, opportunities and how we can deliver more value for clients.

About Resonance

Resonance is a communications consultancy helping complex B2B technology, financial and professional services companies tell stories with clarity and impact.
We work with established and scaling brands across earned media, social, content, digital and wider communications strategy.
Our Manchester team is growing, and this role is an opportunity to become a key part of that next stage. You’ll work alongside a brilliant team, have real ownership of your accounts and play an active role in growing our presence across Manchester and the wider North West tech ecosystem.

Why join us?

• £36,000–£42,000 salary, plus twice-yearly bonus scheme
• 25 days’ holiday, 2x company-wide days off, plus your birthday off
• Healthcare and wellbeing initiatives
• Hybrid working, with three days together in our Manchester office and two from home
• Dedicated personal development budget and clear progression opportunities
• Regular team socials and our annual full-team getaway
• Opportunities to work with and visit our London team
• The chance to work with exciting technology brands and genuinely shape their communications strategies
• A growing Manchester office where you can have a real impact on what we build next

Most importantly, you’ll be joining a genuinely great team. We want someone who wants to get stuck in, meet people, share ideas, help others and be part of building something exciting in Manchester.

How to apply

Send us your CV and a short note telling us about yourself, the clients and campaigns you’ve worked on, and why you think Resonance could be a good fit.
We’d particularly love to hear about a media result, campaign or client challenge you’re proud of and the role you played in making it happen.