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Trilogy Jewellers

Pre-Owned Watch Specialist

London
Posted about 18 hours ago
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Pre-Owned Watch Specialist

Mayfair, London | Full-time, on-site
Five days per week | 8:30am–6:30pm | Regular weekend working
Competitive basic salary plus uncapped commission

Build your career in luxury watches with Trilogy Jewellers.

Do you have experience selling watches or jewellery and enjoy helping clients find the right piece? Join our independent Mayfair business, working with exceptional pre-owned timepieces, private clients and collectors from the UK and internationally.

We welcome professionals with experience in watches, jewellery or pre-owned watches. Direct pre-owned watch experience is strongly preferred. If your background is in new watches or jewellery, tell us how your sales experience and product knowledge would translate to this role.

The Role

Advise clients on pre-owned luxury watches, build lasting relationships and identify sales, purchasing and part-exchange opportunities. This is a hands-on showroom role combining product knowledge, attentive service and commercial drive.

Your Responsibilities

  • Manage showroom enquiries and follow up by telephone, email, WhatsApp and online platforms.
  • Advise on models, specifications, condition and accompanying documentation.
  • Guide purchases and part exchanges, working with the team on pricing and purchasing opportunities.
  • Develop a portfolio of private clients through thoughtful service and consistent follow-up.
  • Achieve sales targets and maintain knowledge of brands, references, pricing and demand.
  • Handle high-value transactions and client records accurately and discreetly.
  • Maintain excellent showroom presentation and professional standards.

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£35,000/yr

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What We Are Looking For

  • Professional experience in watch sales, jewellery sales or the pre-owned watch market. Clearly identify the areas you have worked in.
  • Strong communication, client service and relationship-building skills.
  • A commercial approach to sales, follow-up and negotiation.
  • Attention to detail and confidence handling valuable products.
  • Interest in developing your luxury watch knowledge.
  • Availability for five days per week in our Mayfair showroom, including regular weekends.

Experience buying or selling pre-owned watches, handling part exchanges, assessing condition, reviewing box and papers or service history, and understanding value is particularly valuable. Highlight these skills in your application.

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What We Offer

  • Competitive basic salary plus uncapped commission.
  • An established international client base.
  • Ongoing training and professional development.
  • Long-term career progression.
  • The opportunity to work with exceptional watches and jewellery in Mayfair.

How to Apply

Submit your CV and a short note answering these questions:

  1. Watch experience: how many years of professional experience do you have, with which employers and brands, and in what roles? Enter “None” if not applicable.
  2. Jewellery experience: how many years of professional experience do you have, with which employers and in what roles? Enter “None” if not applicable.
  3. Pre-owned watch experience: how many years do you have, and did your work include sales, buying, valuations or part exchanges? Enter “None” if not applicable.
  4. What is your desired annual basic salary in GBP, excluding commission? State any target total earnings including commission separately.
  5. What is your notice period, and can you work the hours and weekend schedule above?

A brief, clear summary is enough. We would like to understand your relevant experience and what you are looking for in your next role.

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Location

London, England, United Kingdom

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