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Pre / Post-Sales Solutions Architect
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We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Job Title: Pre/ Post-Sales Solutions Architect
Location: Shoreditch (Hybrid – 3 days per week onsite)
Duration: 6 months contract initially
Max. Budget: £81.8k per annum + paid holidays + pension or £427 per day Inside IR35
Duties:
- The person must have at least a high-level functional knowledge of what the Experience Cloud applications do.
- We don't need a technical expert, but someone who understands the basics from a business value perspective.
- She/he will advise client’s customers on designing and orchestrating enterprise learning strategies that accelerate adoption and maximize the value of their investment in client’s solutions.
- You will enable customers to fully leverage PLS and Private training offerings through targeted, role-based learning plans informed by needs analysis.
- Using data-driven insights and timely interventions, you will strengthen outcomes, drive demonstrated value, and build trusted advisor relationships that support long-term adoption and renewal.
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Requirements:
- Ensure customers realize full value from their training investment.
- Assessment of customer goals, user roles, workflows, and skill gaps, informing prescriptive and role-based training plans.
- Design and recommend tailored - strategies using the full range of PLS offerings (Cohorts, Instructor-led training, OnDemand content, certifications) in sync with ACS sessions, Ultimate Success programs, Experience League resources.
- Primary advisor for PLS + Private accounts, guiding learning plans that drive product adoption, implementation milestones, and successful use-case execution.
- Ensure programs deliver measurable readiness, customer satisfaction, and subscription renewal readiness.
- Provide timely, data-driven recommendations to mitigate risks, improve engagement, and ensure value realization.
- Collaborate with Customer Success Managers, Consulting teams, and Delivery Managers to coordinate training programs, schedule private sessions, and ensure smooth execution.
- Foster trust, engagement, and advocacy throughout the subscription lifecycle.
- Provide structured feedback to curriculum, content, and delivery teams, contributing to program improvements and roadmap alignment.
- Participate in customer meetings and business reviews to highlight progress, showcase training value, and identify next-phase learning opportunities.
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If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
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