Butlin's
Premium Dining Manager - Buffets
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Premium Dining Manager - Buffets
Department: Buffets
Employment Type: Permanent - Full Time
Location: Bognor Regis
Reporting To: Euan Sey
Description
To support the day-to-day management of a high-volume resort food court, ensuring safe, efficient, and high-quality service across multiple outlets. The Premium Dining Manager leads the teams, maintains standards, controls costs, and delivers a positive guest dining experience in line with brand and operational expectations.
Key Responsibilities
- Guest satisfaction scores
- Service speed and efficiency
- Food safety audit results
- Labour cost vs budget
- Team retention and engagement
- Stock and waste control
- Cleanliness and presentation standards
Skills, Knowledge & Expertise
Operational Management
- Support daily operation of the food court and all outlets within it.
- Ensure service areas are fully prepared and staffed for trading periods.
- Monitor service flow and step in to resolve operational issues.
- Maintain high standards of cleanliness, presentation, and food safety.
- Support peak service periods and high guest volumes.
- Assist with queue management and guest flow to enhance experience.
- Coordinate with kitchen and outlet teams to ensure smooth service.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Team Leadership
- Supervise and support supervisors and team members on shift.
- Lead shift briefings and ensure clear communication.
- Support rota planning aligned to demand and budget.
- Coach team members to deliver excellent service and efficiency.
- Support recruitment, onboarding, and training.
- Address day-to-day people issues and escalate where appropriate.
- Promote a positive, inclusive, and safety-first culture.
- Conduct 4/8/12 probation reviews/coffee chats with direct reports and liaise with other assistant managers to compose a fully rounded review of any supervisor.
Guest Experience
- Ensure a welcoming and efficient service for all guests.
- Handle guest queries and complaints professionally.
- Support improvements based on guest feedback.
- Maintain accessible and family-friendly service standards.
- Be visible and proactive on the floor during service.
Financial & Stock Control
- Support labour cost control and efficient staffing.
- Assist with stock ordering, control, and rotation.
- Monitor waste and support cost-saving initiatives.
- Ensure accurate cash handling and compliance.
- Support delivery of promotions and upselling opportunities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Health, Safety & Compliance
- Ensure compliance with food safety and hygiene standards.
- Support allergen and dietary requirement processes.
- Ensure safe systems of work are followed.
- Support audits and inspections.
- Maintain accurate records and checks.
- Ensure all team members hold required training and certifications.
Collaboration
- Work closely with other F&B venues, kitchens, and operations teams.
- Support resort-wide events and peak periods.
- Liaise with cleaning, maintenance, and supply teams.
- Deputise for the Buffet Manager when required.
Job Benefits
Essential
- Experience in a high-volume food service environment
- Supervisory or team leadership experience
- Strong organisational and communication skills
- Understanding of food safety and hygiene standards
- Ability to work in a fast-paced environment
- Good problem-solving skills
- Flexible to work shifts including evenings, weekends, Christmas day, and other public holidays
Desirable
- Experience in holiday parks or resorts
- Food safety qualification (Level 2/3)
- Personal licence (where applicable)
- Experience managing rotas and staffing levels
- Cash handling and stock control experience
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location