Mint People
Premium Hospitality Supervisor
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Lead Our Premium Hospitality Team at Manchester's Biggest Live Entertainment Venue! ⭐🍽️
Mint People are recruiting experienced, motivated, and professional Premium Hospitality Supervisors to lead our hospitality teams at one of Manchester's premier entertainment arenas, hosting over 150 world-class concerts, comedy shows, sporting events, and live performances every year!
This is an exciting opportunity for experienced hospitality professionals looking to take the next step in their career. You'll play a vital role in delivering exceptional VIP experiences while leading and supporting front-of-house teams during some of the UK's biggest live events.
Why Join Mint People?
- ✅ Excellent Pay – Earn £16.81 per hour (including holiday pay).
- ✅ Weekly Pay – Paid every Friday.
- ✅ Prestigious Venue – Work at one of the UK's leading live entertainment arenas, hosting over 150 events each year.
- ✅ Flexible Shifts – Choose shifts that suit your availability.
- ✅ Career Progression – Opportunities to develop into senior supervisory and management roles.
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Your Role
As a Premium Hospitality Supervisor, you'll be responsible for ensuring exceptional service standards while leading your team throughout each event. Your responsibilities will include:
- 👥 Supervising and motivating hospitality staff across premium lounges, suites, and VIP areas.
- 🍽️ Leading pre-service briefings and ensuring the team is fully prepared for service.
- ⭐ Delivering exceptional guest experiences and resolving customer queries professionally.
- 📋 Allocating sections and managing staff throughout service to ensure smooth operations.
- 🤝 Supporting, coaching, and developing team members to maintain the highest service standards.
- 🥂 Overseeing food and beverage service, ensuring consistency and attention to detail.
- 🧹 Ensuring hospitality areas remain clean, organized, and presentation-ready throughout events.
- ✅ Maintaining compliance with food hygiene, health & safety, and venue procedures.
- 📞 Acting as the key point of contact between the venue management team and hospitality staff during service.
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What We're Looking For
- Previous supervisory experience within hospitality, events, or premium service environments.
- Strong leadership and team management skills.
- Excellent communication and organizational abilities.
- The ability to remain calm and professional in a fast-paced environment.
- A passion for delivering exceptional customer experiences.
- A proactive, hands-on approach with excellent attention to detail.
- Flexibility to work evenings, weekends, and major live events.
Ready to Lead the Team?
If you're an experienced hospitality professional looking to lead teams at one of Manchester's most exciting live entertainment venues, we'd love to hear from you.
Apply today and be part of over 150 incredible live shows every year with Mint People!
Mint People is acting as an employment business. The advertised rate of £16.81 per hour includes holiday pay.
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