EcoFlow
Presales Engineer - UK
London
Posted about 11 hours ago
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Responsibilities
- Support business development in generating leads through roadshows, workshops, and client meetings.
- Act as the technical expert during sales pitches by handling all technical communication and introducing EcoFlow solutions.
- Build and maintain strong, trusting relationships with EcoFlow partners through your technical knowledge and understanding of their requirements.
- Prepare technical materials and presentations required for pre-sales support.
- Conduct effective product training to ensure partners have a clear understanding of the key USPs of EcoFlow products & services.
- Collect valuable feedback & insights from clients and partners and work closely with the R&D team to drive product improvement.
- Use technical expertise to help partners customize solutions to achieve commercial success.
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Qualifications
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- Bachelor's degree or higher in Engineering, preferably Electrical Engineering, Electro-mechanical equipment, or a related field.
- 5+ years of experience in customer-facing pre-sales technical support or a similar role.
- Experience in the Residential Energy Storage or renewable energy industry is highly preferred.
- Strong self-drive and proactiveness, with the ability to work independently and collaboratively across diverse teams.
- Excellent communication and presentation skills, comfortable with public speaking and delivering training to groups.
- Ability to listen to customer needs and independently develop effective solutions.
- A natural passion for the renewable energy industry, with a willingness to continuously learn and grasp complex information in a rapidly changing environment.
- Fluency in English is essential. Proficiency in Mandarin or other Asian languages is a strong advantage for liaising with global teams.
- A valid Australian driver's licence is required.
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