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Central and North West London NHS Foundation Trust

Primary Care Clinical Team Lead

Milton Keynes
Posted about 22 hours ago
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Job Overview

Lead on service development and quality improvement initiatives

Provides clinical leadership and governance oversight

Work autonomously managing complex clinical and operational decisions

A requirement of the role is that the successful candidate either holds, or will complete within the first year, the NMP qualification and will commence ANP training within 12 months.

Please be advised, previous applicants need not re-apply

Main duties of the job

  • Identify the training needs of Primary care clinical staff. In conjunction with the H&J Lead Nurse and the Trust training department, develop a training programme which addresses the needs of staff.
  • Act as a resource on primary care delivery, providing information and support to staff.
  • Line management responsibility for Band 6 staff including appraisal and performance management
  • Encourage and facilitate staff in developing skills and knowledge of appropriate interventions for their patients.
  • Manage and provide supervision and training to staff in line with Trust policies.
  • Ensure appraisals are up to date and each member of the team has a personal development plan.
  • Develop clinical skills and systems to allow for effective triage, minor ailment management and appropriate referral to other healthcare services.
  • Participate in the induction and training of new staff, peers, junior staff and students.
  • Undertake mandatory training appropriate to healthcare and prison environment and ensure maintenance of fitness to practice.
  • Ensure that mandatory training is kept up to date and request training from line manager if further support required.
  • Ensure that any training undertaken is evaluated on completion and that skills acquired are utilised to enhance team performance and delivery of care.
  • Ensure individual performance and development objectives are met in accordance with the service aims and objectives.

Working for our organisation

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic, Prison or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

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We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Detailed Job Description And Main Responsibilities

Plan, deliver and evaluate interventions for treatment as clinically appropriate using evidence-based models

Set up processes/protocols for effective assessment, planning, implementation and evaluation of care for all patients with a range of physical health care needs, including those who may also have mental health and/or substance misuse needs.

Safeguard vulnerable patients in line with Trust safeguarding policies.

Provide brief interventions - health education, advice and information - to patients and develop Health promotion programmes to be delivered in partnership with the prison.

Provide specialist clinical advice, training and support to colleagues on the management of patients.

Apply local Risk Assessment and management protocols.

Make appropriate referrals to other services for long term or complex care management e.g. detox, counselling, psychology.

Advise Primary care clinical staff and GP’s on medication issues, promote adherence to local medication policies/protocols and compliance with legal and professional standards.

Possess knowledge of the security implications of medicines within Health & Justice Services.

Monitor the on-going health status of patients and address identified issues.

Co-ordinate multi-disciplinary clinical practice to provide focused, integrated care and treatment programmes.

Work collaboratively with primary care staff to develop clinical services that deliver high quality clinics e.g. minor ailments, chronic disease clinics and health promotion initiatives.

Use highly skilled interventions to de-escalate aggressive patient behaviours and be aware of the appropriate processes for dealing with them.

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Work collaboratively with staff of other disciplines e.g. prison, education staff to provide integrated and coordinated care.

Work within own sphere of competency and ensure that training needs are communicated to the team manager.

Lead local audits and participate in trust audits to enhance quality of care.

Person specification

Education And Qualifications

Essential criteria

  • Registered Healthcare Professional
  • Educated to degree level or evidence of appropriate experience

Previous Experience

Essential criteria

  • Experience at Band 6 or equivalent in a multi-disciplinary staff team, including line management and supervision responsibilities
  • Experience of multi-professional collaboration, including partnership working with other agencies.

Desirable criteria

  • Experience of service development

Skills & Knowledge

Essential criteria

  • Up to date knowledge of primary care/ health and justice guidelines
  • Ability to support in building and developing teams of people, and to provide clinical leadership to a diverse workforce
  • Demonstrable ability to performance manage staff to meet key performance indicators (KPIs) and performance targets
  • Ability to manage pressure and changing and conflicting priorities effectively.
  • A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision.

Attitudes, aptitudes personal characteristics

Essential criteria

  • Demonstrate a positive ‘can do’ attitude despite the challenges of any given situation.
  • Demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made.

Desirable criteria

  • Demonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change.

Other

Essential criteria

  • The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
  • Ability to promote anti-discriminatory and anti-racist practices.
  • Ability to promote and work in line with the working model of a 7 day a week service.
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Skills

Clinical Leadership
Service Development
Line Management
Quality Improvement
Triage
Risk Assessment
Patient Safeguarding
Performance Management
Multi-disciplinary Collaboration
Health Promotion
Clinical Governance
Audit
Case Management
Staff Training
Patient-Centred Care
Conflict De-escalation

Location

Milton Keynes, England, United Kingdom

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