• Serve as a Subject Matter Expert: Act as the field authority on modern AI patterns (such as RAG, agents, and prompt workflows), advising clients on preventing sensitive data exposure and unsanctioned AI usage.

• Scale the Field Motion:

  • Collaborate with Product and Engineering to inject real-world customer feedback into the product roadmap.
  • Build reusable demo assets and enablement playbooks to upscale our global sales force.

• Enable Those Around You:

  • Develop reusable demos, technical assets, competitive positioning, and enablement content to help scale Zscaler’s AI field motion.
  • Share best practices and train enterprise account teams.

Who You Are (Success Profile)

You thrive in ambiguity. You’re comfortable building paths as you walk them, seeing ambiguity not as a hindrance, but as raw material to build something meaningful.

• Act like an owner: Your passion for the mission fuels your bias for action. You operate with integrity, genuinely caring about outcomes, and adapt to what’s needed—seamlessly transitioning between high-level strategy and hands-on execution.

• High-trust collaborator: You are ambitious for the team, not just yourself. You embrace Zscaler’s challenge culture by giving and receiving feedback with clarity and respect, understanding candor fuels trust and speeds up progress.

• Customer-obsessed: Build deep empathy for both internal and external customers, and anchor your decisions in solving their real-world problems. Champion their needs from start to finish—their success is ours.

• Innovation-driven: Tackle complex technical challenges with curiosity and energized problem-solving. Believe that technology accelerates transformation and constantly look for secure, scalable, and better solutions.

What We’re Looking For

• Deep fluency in AI/GenAI:

  • Strong understanding of Large Language Models (LLMs), retrieval-augmented generation (RAG), MCP (Model Context Protocol) orchestration patterns—and their related security risks.

• +10 years of Solutions Engineering Mastery:

  • A proven track record in a customer-facing technical role (such as Sales Engineering, Solutions Architecture, or Technical Advisory) within complex, enterprise-level sales cycles.

• Enterprise Security Foundations:

  • Solid grasp of cybersecurity principles, including Zero Trust architecture, data loss prevention (DLP), cloud-native security platforms, and API integrations.

• Elite Executive Communication:

  • Exceptional presentation and storytelling skills capable of translating complex AI architectures into tangible business value and security outcomes.

• Collaborative and Co-elevating Mindset:

  • Ability to work cross-functionally in high-growth environments, collaborating with Sales, Solutions Engineering, Product, Engineering, and marketing teams.

Preferred Qualifications

• Hands-on AI Prototyping:

  • Direct interaction with LLM APIs, scripting, developing agentric automation routines, and constructing lightweight AI applications.

• Advanced AI Risk Expertise:

  • Practical experience helping enterprises deploy production AI while navigating data leakage, model governance, compliance frameworks, and shadow AI usage.

• Scale & Enablement Focus:

  • A history of creating high-impact field assets, technical workshops, and competitive positioning content to support broader go-to-market success.

Equal Opportunity Statement

At Zscaler, we are committed to building a team reflecting the communities we serve, fostering an inclusive environment that values diversity and collaborative belonging. Join our mission to make doing business seamless and secure.

Learn more about [Zscaler's hybrid working model]( insert link ) and benefits or apply for this role.

By applying, you agree to adhere to applicable laws, regulations, and Zscaler policies, including security, privacy, and workplace guidelines.

Zscaler strictly complies with equal employment opportunity standards and offers pay transparency to comply with applicable local regulations.

Benefits

Zscaler offers a comprehensive benefits package supporting employees and their families throughout all life stages, including:

• Health plans
• Flexible time off policies
• Parental leave options
• Retirement contributions
• Education reimbursements
• In-office perks

Invest in your success while contributing to an environment that values innovation, inclusion, and purpose.

Inclusivity & Equity Reminder

If you require accommodations or adjustments during recruitment (due to disability status, long-term conditions, mental health needs, neurodiversity, or pregnancy-related support), please let us know—we warmly accommodate reasonable requests.

For more details about workplace discrimination protections and legal rights, more information is [available here]( insert link ).