Desirable

• Working knowledge of vendor solutions for example migration, backup & security.
• Knowledge of Microsoft Dynamics 365.
• Knowledge of other clouds such as AWS and Google Cloud.
• Experience in configuring and deploying Copilot solutions.
• Knowledge and experience in quality assurance practices.

Behaviors and Competencies

Performance Measures

We'll review your performance together against your personal and team objectives, the responsibilities above, and the following measures:

• Achievement of utilisation and time recording expectations, including effective contribution to billable client delivery.
• Quality, stability, and security of delivered Microsoft Cloud solutions, including robust design, appropriate governance, and low defect levels.
• Delivery of architecture, design, and technical documentation to agreed scope, timelines, budget, and Ingentive standards.
• Client satisfaction, demonstrated through clear communication, trusted advice, and successful achievement of expected client outcomes.
• Contribution to pre-sales, Microsoft-funded workshops, reusable assets, and the development of new or improved Cloud service offerings.
• Technical leadership, including mentoring colleagues, supporting delivery teams, and improving practice-wide standards.
• Maintenance and growth of relevant Microsoft certifications across Azure, Security, Modern Work, Copilot, and AI-related technologies.
• Consistent demonstration of Ingentive’s values of Passion, Performance, and Partnership in client, colleague, and stakeholder interactions.

Objectives and Responsibilities

You'll work across the areas below, and in line with Ingentive's delivery standards. The mix will vary by engagement:

• Leading discovery, assessment, and advisory activity to understand client requirements, current-state environments, risks, opportunities, and desired business outcomes.
• Designing secure, scalable, and resilient Microsoft Cloud solutions across Azure, Microsoft 365, Entra, Exchange, SharePoint, Teams, Purview, Defender, Copilot, and related technologies.
• Implementing, configuring, and assuring Microsoft Cloud solutions, ensuring they are robust, well governed, secure, supportable, and aligned to client needs.
• Providing technical governance, design assurance, and escalation support across complex cloud, security, migration, integration, and modern workplace projects.
• Using AI, Copilot, and automation-led approaches where appropriate to accelerate delivery, improve quality, and create repeatable value for clients.
• Supporting pre-sales activity through solution shaping, architecture input, estimates, proofs of concept, Microsoft-funded workshops, and client presentations.
• Creating clear technical designs, recommendations, implementation documentation, and handover materials in line with Ingentive standards and delivery processes.
• Communicating clearly with clients, Project Managers, and internal stakeholders on technical progress, options, risks, dependencies, issues, and recommended next steps.
• Mentoring consultants and engineers, sharing knowledge, and contributing to reusable assets, delivery accelerators, and practice-wide technical standards.
• Contributing to the development of new and improved Cloud services in response to Microsoft technology updates, market opportunities, and client demand.
• Supporting pre-sales activity through solution shaping, architecture input, estimates, proofs of concept, Microsoft-funded workshops, and client presentations.

Quality Measures

Quality will be assessed against the consistency, robustness, and reliability of delivered work, including how effectively solutions are designed, assured, documented, and transitioned into support.

• Solutions are designed with clear architecture principles, appropriate governance, security controls, and future scalability in mind.
• Technical outputs are peer reviewed, tested, and validated before handover, with risks, assumptions, and dependencies clearly identified.
• Implemented solutions demonstrate low defect levels, strong operational stability, and alignment with agreed client requirements.
• Documentation is accurate, complete, version controlled, and suitable for both technical teams and client stakeholders.
• Delivery follows Ingentive standards for configuration, security, naming conventions, knowledge transfer, and support readiness.
• Recommendations and design decisions are evidence-based, clearly explained, and proportionate to the client’s environment, constraints, and desired outcomes.
• Client handover is clear and effective, enabling successful adoption, maintainability, and ongoing operational ownership.
• Lessons learned, quality improvements, and reusable patterns are captured and shared to improve future delivery consistency.
• Work is delivered with professional attention to detail, with issues escalated early and corrective actions followed through to closure.

Teammates’ Benefits

• Bonus Schemes
• Life Assurance + Private medical cover
• Group income protection
• Great Company Pension
• Enhanced Sick Pay
• Enhanced Family Leave Pay
• Volunteering Leave
• Recognition and loyalty award scheme
• 24/7 access to EAP including Wisdom AI app
• Bright Exchange marketplace
• Hybrid working from our Central London Office

Our Purpose and Values

• Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions
• Mission - To create frontier enterprises
• Values – Passion, Performance, Partnership

Successful applicants must have the right to work in the UK, and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity, and inclusion.

We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.