Capgemini
Principal Commercial and Contract Manager
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Role Overview
Principal Commercial and Contract Manager is responsible for independently leading Commercial and Contract Management (CCM) activities across strategic and platinum client accounts. The role provides end-to-end commercial and contractual support throughout the sales lifecycle, including bid and proposal development, contract drafting and negotiation, contract execution, and post-signature contract management.
Working closely with account teams, delivery leaders, legal counsel, finance, and subject matter experts, the successful candidate will help maximize commercial outcomes, mitigate contractual and operational risks, and support profitable growth. The role requires strong commercial acumen, contractual expertise, stakeholder management, and negotiation skills, with the ability to operate effectively in a complex global environment. This position combines individual contributor responsibilities with leadership and coordination of virtual team members through a dotted-line reporting structure. Occasional international travel may be required.
Key Responsibilities
Commercial & Contract Leadership
- Lead and own commercial and contract management support for strategic client accounts and pursuits
- Manage contractual and commercial aspects of bids, proposals, and RFP responses from qualification through contract signature.
- Lead or support commercial and contractual negotiations with clients and external stakeholders.
- Provide post-sales contract management support to account and delivery teams throughout the contract lifecycle.
Risk Management & Commercial Governance
- Identify, assess, and manage commercial, contractual, operational, legal, financial, and delivery risks.
- Collaborate with internal subject matter experts to evaluate risks and develop appropriate mitigation strategies.
- Ensure commercial risks are accurately reflected within solution designs, pricing models, and contractual commitments.
Contract Structuring & Commercial Optimization
- Contribute to the development of commercially sound solutions that enhance profitability, improve margin performance, and reduce delivery risk.
- Identify contractual mechanisms that protect financial performance.
- Work with finance, delivery, and commercial teams to identify advantageous commercial and financial structures.
Client & Stakeholder Engagement
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- Build trusted relationships across sales, delivery, legal, finance, procurement, security, and executive leadership teams.
- Support and lead client presentations, commercial discussions, and negotiation sessions.
Compliance, Data, AI & Intellectual Property
- Evaluate proposals and contracts involving: Artificial Intelligence (AI), Data Protection and Privacy, Information Security.
- Support identification and management of personal data processing activities and contractual obligations.
Contract Finalisation & Contract Lifecycle Management
- Support contract completion, approvals, execution, and handover to delivery teams.
- Provide ongoing contractual support, issue resolution, interpretation guidance, change management support.
Qualifications and Experience
- Bachelor's Degree in Law, Business, Economics, Finance, Information Technology, Administration, or a related discipline.
- Minimum 10 years' experience in Commercial and Contract Management, preferably within IT Services, Managed Services, Outsourcing, Consulting, or Technology environments.
- Extensive experience drafting, reviewing, negotiating, and managing complex technology and services contracts.
- Strong understanding of commercial models, pricing mechanisms, risk allocation, liability frameworks, and contract governance.
- Demonstrated experience leading commercial and contractual negotiations with senior client stakeholders.
- Strong understanding of legal and commercial principles within technology and outsourcing contracts.
Your Security Clearance
To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks. There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required. There are other criteria and checks required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
What does 'Get the future you want' mean to you?
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
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You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
Capgemini. Get the Future You Want
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get The Future You Want | www.capgemini.com
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