Intapp
Principal Consultant , Implementation Services
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Principal Consultant , Implementation Services
**Principal Consultant – DealCloud
London (Hybrid)**
The Principal Consultant is responsible for leading the most complex and high-impact enterprise client engagements. This role is centered on delivering excellence in client outcomes through strategic leadership, hands-on engagement, and deep cross-functional collaboration.
Principal Consulting Leads serve as trusted advisors to both clients and internal stakeholders, drive innovation in delivery practices, and influence product evolution through structured feedback. They also play a critical role in advancing consulting capabilities across the organization by modeling best practices and leading strategic initiatives that elevate delivery performance.
What You Will Do
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Lead Strategic Enterprise Engagements
- Oversee the delivery of the largest and most complex client implementations, ensuring alignment with business objectives, delivery excellence, and long-term client success.
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Escalation Management & Risk Mitigation
- Provide direct leadership in resolving critical client issues, applying strategic thinking and cross-functional coordination to mitigate risk and maintain client confidence.
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Capability Development & Team Enablement
- Partner with Consulting Managers to design and implement scalable frameworks that support team development, knowledge sharing, and consistent delivery quality.
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Product Feedback & Innovation Advocacy
- Own the product feedback loop by representing client needs internally and collaborating with Product, Program Governance, and Architecture teams to influence roadmap and solution evolution.
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Strategic Delivery Initiatives
- Lead cross-functional initiatives that enhance delivery methodologies, improve operational efficiency, and drive innovation across the consulting organization.
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Pre-Sales & Scoping Leadership
- Contribute to pre-sales efforts by shaping solution scope, supporting order form development, and ensuring alignment between proposed deliverables and client expectations.
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Enterprise Collaboration & Thought Partnership
- Act as a strategic partner to internal teams, including Technology, Product, and Governance, to ensure cohesive execution across enterprise accounts.
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What You Will Need
- 7+ years of experience in enterprise consulting, software implementation, or strategic client delivery roles.
- 5+ years of specialized experience in DealCloud CRM or 5+ years CRM experience in financial services, private equity, investment banking.
- Proven success in leading large-scale, complex client engagements with executive-level stakeholders.
- Strong escalation management skills with the ability to navigate ambiguity and drive resolution.
- Experience and willingness to execute mentoring and coaching programs within a consulting or professional services environment.
- Demonstrated ability to influence product strategy through structured feedback and client advocacy.
- Exceptional collaboration skills across cross-functional teams, including Technology, Product, and Governance.
Preferred Experience & Skills
- Advanced degree in Business Administration, Information Systems, or a related field.
- Deep domain expertise in private capital markets, financial services, or enterprise SaaS.
- Track record of leading strategic initiatives that resulted in measurable business impact.
- Experience working in a global delivery model with distributed teams and clients.
What You Will Gain at Intapp
At Intapp, you’ll bring your talents and intellectual curiosity to create better outcomes for our people and clients. You’ll join a growing public company, with a modern work environment that values professional growth and well-being.
Key Benefits:
- Expand Your Skills: Access professional development opportunities with opportunities, training reimbursements, and continuous education support.
- Enjoy Where You Work: Work in inspiring, open offices with creative collaboration spaces, complimentary lunches, and a fully stocked kitchen.
- Support What Matters Most:
- Comprehensive wellness programs.
- Flexible time off policies.
- Family-formation benefits and support during family-building journeys.
- Paid volunteer time off and donation matching for community causes.
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About Intapp
Intapp builds AI software to power investment, legal, and consulting firms. Our clients rely on us for critical capabilities, including client relationship management, regulatory compliance, and sensitive deal information handling.
Today, more than 2,700 firms worldwide trust Intapp, including:
- 95 of the Am Law 100 law firms.
- 16 of the top 20 accounting firms.
- Over 1,700 private capital, investment banking, and real assets firms.
Through successful IPO on June 30, 2021 (NASDAQ: INTA), Intapp is driving innovation and integration with a global partner ecosystem, ensuring clients stay at the forefront of transformation.
Employment & Security Equal Opportunity Notice
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
Suitable Application Process
Important Note: Intapp will not hire through text messages, social media, or email alone. To qualify, you must be directly contacted by an Intapp recruiter and complete the interview process, which typically includes 3 or more virtual or in-person meetings.
Valid Communication
Only Intapp employees with emails containing @intapp.com or @dealcloud.com will communicate with candidates. Intapp will never ask for financial information or require payment during the application process.
All legitimate job openings are posted on the Intapp Career Site: https://www.intapp.com/working-at-intapp/
If you experience a scam, report it to your local authorities. Intapp is not responsible for any claims, losses, or damages resulting from third parties.
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