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Principal Product Analyst
London
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
At Tripadvisor experiences, the only thing we love more than travel is data. We slice it, we dice it, and we use it to empower our decision making.
What You Will Do:
Working as one of the leaders within the Product Analytics team and closely with the Product Pod, you will be the lead analyst responsible for driving improvement in the product, through data, analytics and insight.
- Lead on Experimentation and AB Testing as a key element of the role, where you will run the analysis for any tests, using our in-house system and mentor others.
- Product Analytics at Viator is about finding opportunities to improve customer experience, this is through many aspects but would include Funnel, Feature and Cohort Analysis.
- It's also about Realising those opportunities, working with the Product Pod to provide insight that drives change, either through AB Testing or Release.
- In supporting the Objectives and Key Results we’re looking to drive, you will play a key role in creating reporting, analytics and insight views, that help the team to understand the product, the customer and commercial performance, whilst guiding others to do the same.
- Talking about the customer, we’re not just talking about one group, so segmentation, cohorts and customer understanding are at the heart of the role.
Skills & Experience:
- Significant Experience in a related analytical role, (ideal background may include Product Analyst, Data Science - Product, CRO, Digital Analytics, or Experimentation Analyst)
- Education: Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, computer science etc)
- Skills - Advanced SQL, AB Testing / Experimentation, Tableau/Looker, Excel etc
- Proactive - ability to lead the analytics discussions, driving change, shaping approach
- Knowledge - ideally you will have knowledge of and worked in a Product Analytics or similar role, covering AB Testing, Conversion Optimisation, Funnel and Feature Analysis
- Customer Focus - having a passion for customer understanding and their experience, you will have experience of Segmentation and Cohort Analysis.
- Collaboration - Your previous experience will have given the opportunity to work with Product, Engineering, Design etc, as part of a Product Approach.
- Critical Thinking - Your previous experience will demonstrate the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation.
- Leadership - You demonstrate the best approach to analytical problems, applying critical thinking, you lead others by example in executing best practices
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We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
Tripadvisor collects your personal data for the purposes of managing Tripadvisor’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Tripadvisor may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. If you join Tripadvisor, the personal data collected will become part of your employment record. In all cases, Tripadvisor will retain your information for a period after your application. Tripadvisor retains this information for various reasons, including in case Tripadvisor faces a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs and also to help us better understand, analyze and improve our recruitment processes.
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Tripadvisor does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Tripadvisor has international sites and Tripadvisor uses resources located throughout the world. Tripadvisor may from time to time also use third parties to act on Tripadvisor’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Tripadvisor group of companies as well as to third parties acting on Tripadvisor’s behalf, including also transfers to servers and databases outside the country where you provided Tripadvisor with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Tripadvisor, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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