Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Do you have strong third-party occupational pensions experience, a sharp eye for detail and the confidence to lead by example?

We are looking for an experienced Principal Project Analyst to join our team and help deliver a high-quality service across a portfolio of pension projects and events. In this role, you will take responsibility for checking and supporting the delivery of complex work, ensuring everything is accurate, compliant and completed on time. You will also act as a Checker/Lead on projects and deputise for the Team Leader when required, helping to maintain continuity and service excellence. This is an excellent opportunity for someone with deep occupational pensions knowledge who enjoys working with colleagues, solving problems and making sure clients receive a first-class service.

How you'll make an impact

• Managing the processing and checking of projects and events to ensure accuracy and compliance with client requirements
• Acting as a Checker/Lead on projects and delivering high-quality outputs
• Deputising for the Team Leader when required
• Planning and prioritising workloads to meet deadlines, including competing priorities
• Liaising with clients and key stakeholders by email, telephone and in meetings
• Working closely with colleagues and support teams to deliver projects smoothly
• Supporting and engaging with the team throughout the day to keep work moving and maintain visibility
• Carrying out and checking manual and automated pension calculations for events such as leavers, retirements, deaths, renewals, pension increases and PIA
• Using MKEY reports and data mining to find key information in member files and received data
• Reviewing Scheme Booklets, Trust Deeds, Rules, Benefit Specifications and actuarial instructions to understand task requirements
• Ensuring work is compliant with pension regulations, including GMP/GMPE, minimum pension increases and disclosure requirements
• Supervising, coaching and mentoring Senior Project Analysts and Project Analysts
• Providing feedback to the Portfolio Team Leader on performance and any concerns
• Taking part in lessons learnt sessions and helping to improve processes
• Supporting resource planning and capacity management
• Attending Trustee and client meetings as required
• Supporting the Client Account Manager with documentation and other tasks
• Handling non-standard client and member queries