NCR Corporation
Principal Sales Engineer
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About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Title: Principal Sales Engineer
Location: England/UK, Virtual
Summary
The primary responsibility of this consultancy position is to facilitate the ability to offer Store Transformation through use of: Discovery, Business Impact Assessments and Solution Operationalization including inventory protection. The area of retail focus is predominantly within store customer and transactional services, although past experience within payment inventory management and store pricing would be an advantage. A significant part of the role will be the facilitation of stakeholder engagement to support awareness and adoption of proposed transformation change.
Experience Requirements:
- Experience within the Retail Industry, consultant specializing within all facets of store customer and transactional services
- Retail marketplace knowledge and associated relationship network
- Knowledge of European and Global retail marketplace
- Knowledge of e-commerce and how these interconnect within the store
- Current and emerging in-store technology – their impacts, critical success factors and benefits
- Strong leadership skills
- Data analytics experience
- Use of AI and how businesses can use this to accelerate transformation
- Strong experience with use in Microsoft Excel and Microsoft PowerPoint
- Excellent communication skills both orally and written
- Very good business English both orally and written
Business Analysis :
- Analysis of present business processes
- Review of focus area of retailer business strategies
- Review of key competitive activity for target retailer
- Review of competitive solutions and their positioning in the marketplace
- Opportunity assessment for target solution/s
- Workshop facilitation involving multiple stakeholders
- Development of business process plan to utilise target solution/s, including migration steps if applicable
- Identification of key benefits to retailer
- Identification of integration processes and step changes
- Presentation of findings and recommendations to retailers’ senior management
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Business Impact Assessments:
- Scope of assessment approach
- Utilisation of NCR Voyix tools and methodologies
- Consultancy and recommendations of best practice solution utilisation
- Business process analysis and recommended areas of change for integration
- Use of AI to further facilitate both change and assessment delivery
- Payback and solution benefit analysis
- Development and monitoring of agreed outcome based KPI’s
- Preparation of assessment reports including areas of recommendation
- Presentation of report findings to senior and c-level management.
Business Solution Operational Integration:
- Utilisation of NCR tools and methodologies
- Development of operational deployment blueprint
- Consultancy skills on blueprint functional areas including recommendations
- Change management deployment recommendations
- Development including measurements of critical success factors
- Consultancy and recommendations of solution best practices
Internal Sales Support:
- Input into sales strategy process
- Development of high-level solution business justifications and business cases
- Adhoc training of sales, product and service resources
- Assistance with solution sales process including participation in sales presentation with target customers
- Input into market requirements for solution portfolio
- Input and attendance to trade shows
- Attendance and representation at key retail forums
- Utilisation of industry expertise to promote strategic positioning of solutions
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Qualifications:
- Bachelor’s degree preferred
- 4-5 years’ experience in retail transformational delivery and or pre-sales / customer facing / technical roles
- Solid track record of transformation delivery
- Understanding of retail Software Solutions with added focus on microservices and cloud
- Optional customer-facing experience selling software, hardware and services
- Excellent oral, written communication and presentation skills
- Strong English written and verbal communication skills
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."
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