Your Impact

• Lead the market adoption strategy for emerging Chainlink product lines across Privacy, AI, and other strategic growth areas.
• Build deep relationships with technical users, partners, and enterprise customers to uncover market needs and shape product direction.
• Translate customer feedback into clear, actionable product requirements for Engineering and Product teams.
• Partner closely with Product Leadership and Research to validate product-market fit and accelerate adoption of new capabilities.
• Successfully onboard and support the first 50+ customers for Chainlink Privacy products, creating repeatable playbooks for broader GTM teams.
• Develop and validate new AI Oracle and Agentic Skills use cases that unlock future growth opportunities.
• Act as the technical voice of the customer, balancing user needs, technical feasibility, and commercial opportunity.
• Drive cross-functional collaboration across Product, Engineering, Business Development, and Solutions Architecture to launch new product initiatives.
• Create market theses around emerging technologies, identifying high-conviction opportunities before they become mainstream.
• Help establish new product lines that generate sustainable customer adoption, ecosystem growth, and long-term revenue.

Requirements

• 5+ years of experience managing strategic technical accounts, customer success, solutions architecture, product strategy, or technical business development within complex enterprise environments.
• Strong technical foundation with experience working closely alongside Product and Engineering teams to influence product development.
• Proven ability to gather, synthesise, and communicate customer requirements into impactful product roadmaps.
• Experience engaging directly with early adopters to validate product-market fit and drive adoption of new technologies.
• Strong commercial acumen with experience supporting pre-sales activities, technical solutioning, or complex customer engagements.
• Ability to thrive in ambiguous, fast-moving environments while independently developing market insights and strategic recommendations.
• Excellent communication skills, capable of translating complex technical concepts for both technical and business audiences.
• Hands-on technical background with the ability to read and understand code; previous software engineering or product management experience is highly desirable.

Preferred Requirements

• Deep understanding of blockchain technology, Web3 ecosystems, and DeFi, with the ability to engage credibly with highly technical customers.
• Experience with privacy technologies, decentralized applications, smart contracts, or early-stage product launches is a strong advantage.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

Global Data Privacy Notice for Job Candidates and Applicants

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit, is subject to our Recruiting Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.