We want someone who knows Commercial, Speciality or London market Insurance, though we will also consider a strong background elsewhere in general insurance and financial services.

You Will Be Responsible For

Client delivery and advisory, around half your time:

• Using your knowledge, skills and experience to devise solutions to hard problems and deliver real world solutions for our clients.
• Taking overall responsibility for the quality of delivered solutions, either working individually or as part of a team with oversight over the quality within your area of expertise.
• Building strong relationships with clients and using these to generate client loyalty and growth.
• Mentoring and coaching junior colleagues in both technical and consultancy skills.
• Working alongside Delivery Directors to ensure clients receive a great service and experience.

FS&I go-to-market, around half your time:

• Helping shape our go-to-market strategy for the sector: which problems we go after, how we package those into repeatable offerings, and how we position them against the competition.
• Leading the technical shaping of FS&I bids and pitches: running early-stage client conversations, setting the solution direction, and writing the technical sections of proposals.
• Acting as our subject matter expert on insurance and wider financial services, giving the go-to-market team the domain grounding to position credibly with carriers, brokers, MGAs and Lloyd’s market participants.
• Building Softwire’s reputation in the sector through published writing, conference and panel appearances, and taking part in industry forums and working groups.
• Contributing to Softwire’s communities of practice in your technical and industry areas, and producing thought leadership that stands up to scrutiny from practitioners.
• Networking, representing Softwire at events, and developing your own professional network across the market.

About You

You have 8+ years experience in technical roles, including at least 4 years in an agency/consultancy context. You have deep knowledge and proven experience in at least one of the following areas:

• Data engineering
• Cloud platform architecture/migration (AWS and/or Azure)
• Digital platform architecture and enterprise modernisation
• AI engineering

You have worked in or with financial services, and you can hold a credible conversation about the sector from the first meeting: its commercial pressures, its regulatory environment, and the constraints that come with both. This is essential for the role.

Ideally that experience is in insurance, and specifically the commercial, speciality or London markets. Knowing how carriers, brokers, MGAs and Lloyd’s syndicates work, and where the pain sits in underwriting, pricing, claims and data.

You have a track record delivering high-value client outcomes through expert design and delivery of technical solutions.

You are comfortable working in ambiguous contexts, making decisions with incomplete information and working with multiple stakeholder agendas. You work to distil disparate needs, ideas and problems into clear, practical solutions with broad buy-in.

You are interested in not just the technology, but also the business and industry side. From the first meeting you show up knowledgeable about the client’s market and business strategy, and ready to advise and guide them on how they can use technology to deliver their goals.

You have built, or want to build, a public profile in the sector. You may have written for a trade publication, spoken at an industry conference, contributed to a standards body, or sat on a sector working group. If you have not done any of this yet you should want to, because it makes up a good part of this role.

You have excellent consulting and advisory skills. You are able to lead, persuade, explain and communicate with all levels of stakeholders, including C-suite. You are comfortable presenting, have excellent writing skills, and a keen understanding of how to create a compelling message – you know how to tell a story.

You have a track record of forming strong relationships and leveraging these for on-sell and cross-sell of our services. You are proactive at finding additional areas we can add value for clients and shaping solutions they are willing to buy.

You are collaborative and your default approach is to work as a team, openly share information, resources and comms – you see all other colleagues as allies. You are comfortable in a culture which values and rewards collective success over personal attribution and that takes a “One Team” approach to everything we do.

You take a can-do approach and don’t mind getting your hands dirty and leaning into issues and opportunities that you identify. You don’t need a perfect environment to thrive and you are comfortable taking ownership of situations and problems with a positive approach to addressing them.

You have pre-sales experience in an agency/consultancy context, and you want more of it. Around half this role is go-to-market work, so we need someone who enjoys shaping opportunities and showing prospective clients that we are a good fit, rather than someone who tolerates it alongside delivery.

You are a leader: you understand how to inspire people to follow you and to create the conditions for success in your teams and across the company.

What We Offer

Softwire operates transparent pay scales and a profit share scheme based on role and overall company performance.

• Base salary is based on experience and ranges from £110,400 - £124,200.
• You can expect to receive an average of between £19,000 and £25,250 in profit share depending on your experience and company performance.
• Pension: Additional 5% of salary.
• 25 days annual leave (with the option to buy and sell).
• Time off for company-wide morale events, time off for charitable activities.
• Free annual eye test, income protection, cycle to work, electric vehicle lease schemes, and payroll charity donations.

We are there for our clients and colleagues when needed. On average our teams do this working in person 3 days a week. We welcome applications from those with additional needs or caring responsibilities, and will look at where adaptions can support success in the role.