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We're Looking for an Experienced and Detail-Driven Print Account Manager
We're looking for an experienced and detail-driven Print Account Manager to join our established team in Derby. This is a key role where you'll take ownership of complex print jobs, working closely with customers, suppliers, and internal teams to deliver high-quality results on time and to brief.
If you enjoy managing projects end-to-end, building strong client relationships, and working in a fast-paced print environment—this could be the perfect next step.
What You'll Be Doing
- Manage complex and bespoke print jobs from brief through to delivery
- Interpret customer requirements and recommend the most effective production methods
- Source appropriate suppliers and oversee production processes
- Process and manage sales and purchase orders, invoices, and enquiries accurately
- Act as the primary contact for selected print customers
- Ensure all projects meet agreed SLAs and deadlines
- Support month-end invoicing and ensure processes are completed on time
- Maintain accurate records using internal systems (including MIS systems)
- Collaborate with internal teams to ensure smooth delivery of work
- Provide exceptional customer service at all stages of the process
- Identify opportunities for process improvements and increased efficiency
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What We're Looking For
Essential
- Experience within a print, production, or design environment
- Strong organisational and workload management skills
- High attention to detail and accuracy
- Excellent communication and client-facing ability
- Good IT skills, particularly Excel and Word
- Ability to manage multiple jobs and deadlines under pressure
- Proactive, self-motivated, and customer-focused approach
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Desirable
- Experience managing complex print specifications or bespoke jobs
- Familiarity with print MIS systems
Your Attributes
- Professional and approachable
- Strong problem-solving mindset
- Works well both independently and as part of a team
- Calm under pressure and highly organised
- Driven to exceed customer expectations
Why Join?
You'll be part of a collaborative, supportive print team where your expertise is valued. This role offers real ownership, variety, and the opportunity to build strong client relationships while working on a wide range of print projects.
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