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Job Overview
We are seeking a proactive and detail-oriented Print Production Specialist to support the day-to-day operations within the Paragon Print Hub, supporting the delivery of outsourced print services to a diverse customer base.
This role is critical to ensuring production excellence, SLA compliance across multiple shifts. The successful candidate will play a key role in driving service performance and operational efficiency within a fast-paced, client-focused environment.
Hours - Monday to Friday, 8AM - 4PM (30 mins lunch, 37.5 hours per week)
Main Duties
- To be responsible for providing operational support to Production Manager in all services within the print room.
- To ensure relevant service levels are met.
- To ensure all quality control procedures are adhered to maintain a high level of quality for clients.
- To set up and operate digital colour/mono print production devices to an advanced level of proficiency, including small format and large format devices.
- To operate finishing equipment to a high standard, including booklet finishing, folding, mounting, laminating, binding, and trimming.
- To perform routine maintenance and troubleshooting on devices.
- To implement stock control procedures set out by Production Manager.
- To support colleagues and work as a team to achieve the best results for clients.
- To be responsible for managing workflow tickets via workflow platform from submission to delivery to customer.
- To provide quotes and answer customer queries.
- Responsible for tracking own activities and report to daily to PM.
- To wear the correct PPE as required and responsible for complying with health and safety site operational procedures.
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Skills and Attributes we are looking for
- Able to work on own initiative and as part of a team.
- Excellent customer service, organisational, and communication skills.
- Demonstrated a proactive approach to work and an eye for detail.
- Excellent computer skills, including Microsoft Office.
- Experience of working under pressure and meeting tight customer deadlines.
- Strong experience of pre-flighting files, imposition software such as Fiery and Caldera, or similar.
- Strong communication and problem-solving skills.
- Ability to learn new software and processes quickly.
- High level of attention to detail and commitment to service quality.
- Flexible and responsive to changing customer or production requirements.
Desirable Experience
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- Experience of working with Adobe Creative suite including InDesign, Illustrator, and Photoshop.
- Experience using workflow processes.
- Familiarity with ISO standards or quality control frameworks.
- Experience of working with kit like Xerox Iridesse, Large Format Printer, Plotter, Digifold, and Morgana Booklet Maker.
- Experience with pull-up banner mechanism.
This is a unique opportunity to take a role at the heart of a high-performing Print Hub, supporting a range of enterprise clients with outsourced print solutions.
As a Print Hub Digital Print Operator, you’ll play a critical part in delivering operational excellence, driving service performance, and shaping the future of our print operations. If you are a motivated print operative with a passion for quality, efficiency, and customer satisfaction, we encourage you to apply.
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
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