G4S
Prison Custody Officer

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PRISON CUSTODY OFFICER
HMP FIVE WELLS, WELLINGBOROUGH, NN8 2NG
Salary
£32,159.06* per annum increasing to £34,711.93 per annum after 2 years’ service
Job Type
Permanent, Full Time – average 40 hours per week, with various shifts
Benefits
- Company Pension
- 33 days annual leave (inclusive of Bank Holidays)
- Company Sick Pay and Life Assurance
- Free on-site parking
- Staff canteen
- Free uniform
- Free on-site gym
- PERKS at work scheme with access to High Street Shop discounts
- Blue Light Card for extensive discounts
- Local shopping discounts
- Extensive training and development
About the Role
Be that person who makes a difference every day, the chance to do an extraordinary job.
Looking for a secure career? Are you a good communicator? Do you have resilience? A good listener?
We have a number of openings available for Prison Custody Officers. Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a ‘typical’ Prison Custody Officer (PCOs). We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required.
The Philosophy of Our Prisons
The philosophy of our prisons is to rehabilitate prisoners and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.
Your Role
The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.
You will play a key role in providing prisoners with structure and routine, making sure they get to work in the morning within the Prison, are actively engaging in education or work and the prison regime and are secure in their cell in the evening.
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About HMP Five Wells
For more information about HMP Five Wells please visit https://hmpfivewells.co.uk/
Joining Us
If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.
Training
When you join us, you will receive comprehensive training, designed to equip you with the skills and knowledge to deliver every aspect of being an effective Officer in a Secure environment which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety, including a shadowing period working alongside qualified PCOs to gain real on the job experience.
Shifts
As a PCO you will work a variety of shifts, including weekends, evenings and nights. All shifts are on a rolling pattern and agreed in advance. Any change to shift patterns will be communicated clearly with a minimum of 30 days notice. We are committed to supporting individuals to achieve a positive work life balance and on successful completion of their ITC will consider any Flexible Working Requests.
Equality and Diversity
Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.
Safeguarding
G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.
Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.


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Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. When you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.
Application Process
Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act.
You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.
Please note that whilst on your 9 week Training Course, the training hours will be 35 hours per week therefore your salary whilst on training will be £28,140.63 increasing to £32,159.06 after training.
About G4S
G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com. In the UK, the company has an extensive network of offices and more than 31,000 employees.
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