Serco Plc
Prison Support Officer - Operations
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Prison Support Officer – HMP Fosse Way
£26,510 per annum | 40 hours per week
About HMP Fosse Way
HMP Fosse Way is a Category C rehabilitation prison in Leicestershire, housing 1,715 prisoners. The focus is on offender rehabilitation and successful reintegration into society.
The Opportunity
Part of the Operational Support team, this role forms the backbone of the prison’s functionality—whether it’s managing security gates, processing prisoner visits, escorting individuals, or supporting wide-ranging administrative duties. Here, every contribution builds a supportive work culture and delivers measurable impact daily.
Benefits
- Competitive salary: £26,510 per annum, including Serco benefits
- Onsite facilities: Free parking, subsidised meals, and free access to prison gyms
- leave: 28 days (inclusive of bank holidays)
- Career development:
- Extensive training and shadowing opportunities
- Pathways to become a Prison Officer
- Progression to Supervisory or Operational Management roles
- Perks:
- Blue Light employee cards
- Discounts across hundreds of high-street retailers (fashion, hospitality, electronics, gaming, etc.)
- Continuing professional development
- Work-life balance:
- 24/7 operational rotas (planned years in advance)
- Tailored shift patterns to ensure meaningful downtime
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Key Responsibilities
- No formal experience required—entry made possible through rigorous training and mentorship.
- Financial administration, communication support and report writing as a core function.
- Experience in vehicle-related work, outdoor environments, or roles requiring regular physical movement/walking is valued (e.g., logistics, transport, postal work, outdoor operations).
Why Serco?
Meaningful Work
Your daily tasks will touch people’s lives, delivering critical services that reintegrate offenders into society.
Career Growth
Serco’s diverse UK-wide operations create unmatched opportunities to specialise—whether in correctional services, community recovery, or leadership.
Supportive Culture
You’ll work alongside a motivated team committed to your success, backed by resources and inclusive policies.
What’s Required
- Communication & numeracy skills: Report writing, basic numerical proficiency.
- Relevant experience (not mandatory): Areas like vehicle inspection, transport logistics, outdoor-based jobs, or roles demanding mobility/physical activity.
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Security Clearance & Vetting
- Exempt from the Rehabilitation of Offenders Act 1974.
- Requires Ministry of Justice Enhanced Level 2 Vetting—mandatory checks and Home Office approval.
About Serco
Over 50,000 employees worldwide drive innovation in public services—defence, transport, healthcare, justice, immigration. Serco champions *diversity, disabled access, and fair hiring, ensuring true meritocracy.
Slow visibility anomalies? Serco features Employee Networks:
- SercoInspire (gender equality)
- SercoEmbrace (multicultural)
- SercoUnlimited (disability)
- In@Serco (LGBTQ+)
Diversity & Inclusion Commitment
- Proudly Disability Confident Leader with a Gold Inclusive Employer Standard.
- ‘Ban the Box’ policy: We respect candidates with unspent convictions and welcome discussion.
- Tailored adjustments for interviews/employment and flexible working solutions.
APPlease contact recruitment@serco.co.uk with queries. Apply promptly appointments may close due to volume.
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