Serco Plc
Prisoner Escort & Custody Driver
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Prisoner Custody Officer (PCO) – Prisoner Escort Custody Services (PECS)
Location
Newsouthgate Vehicle Base, N11 1J
About the Role
Join us at Prisoner Escort Custody Services (PECS), where you’ll play a critical role in maintaining the safety and security of the justice system. As a Prisoner Custody Officer (PCO), you’ll form part of custodial teams responsible for securing prisoner transporteven before they enter official custodial environments.
Key Responsibilities
- Attend briefings and receive detainee, route, and risk details
- Carry out vehicle and equipment checks before transporting prisoners
- Collect, search, and safely transport detainees between prisons, police stations, or courts
- Monitor welfare during transit, including checks and designated comfort stops
- Complete documentation, end-of-shift checks, and incident reporting
- Work flexibly, including extended hours, overtime, and incident response
Following operational protocol is paramount, but you’ll also be expected to stay calm and act independently when needed—sometimes outside standard hours to ensure rules like 선관 اليم동 advise.
What You’ll Earn
- Initial training salary: £27,220 (35 hrs/week)
- Graduated base salary: £31,108 (40 hrs/week), rising incrementally:
- Year 1: £31,108, progressing to £32,204 (from 1 September 2026)
- Year 2: £32,998
- Year 3: £33,723
- Year 4: £34,482
Additional Earnings
- Driving allowances – eligible rates:
- B/B1 licence holders: £600/year
- C1 licence holders: £2,400/year
- With an approximate 8 hrs/week overtime, the potential first-year income ranges between £37,804 and £39,604.
Operation & Work Requirements
- Flexibility is mandatory: 24/7 rostered shifts, unpredictable finishing times
- Possible extended hours to meet operational demands
- Part-time work may be considered, but only for full days (no reduced hours)
Requirements of the Role
To qualify, you must demonstrate:
- Full UK driving licence: B/B1 or C1 (C1 holders preferred with a valid CPC)
- Reasonable fitness to manage the physical demands of transport, court, and inmate escorting
- Strong communication skills (written and verbal) for professional, compassionate interactions
- Confidence and competence in:
- Managing behaviour and difficult situations
- Decision-making under pressure
- Working accurately in team roles under strict process control
- Integrity and professionalism with strict adherence to confidentiality protocols
- Compassion and respect for individuals’ dignity and welfare at all times
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Why Join?
- Job Security & Stability: Support the justice system’s bedrock while enjoying clear career advancement
- Fully Paid Training & Mentoring: 5½-week structured induction, ongoing professional development, and internal progression support
- Flexible Work & Fair Pay: Shift-based schedules, clear salary progression, plus day-and-weekend allowances
- Safeguarding Culture: A new hire contract places emphasis on protecting vulnerability with structured safeguarding training aligned with assiduous attention
- Total Compensation Package:
- Earned days off (starting at 20, rising to 25 after 7 years)
- 2% match pension scheme (Serco contributes up to 6% of your qualifying pay)
- Access to a discounted salary sacrifice scheme (healthcare, reusable cash dental plans)
- Health and Wellbeing Support: Employee Assistance Programme (EAP), mind programs, Simply Health discounts
Estimated Benefits Breakdown
| Category | Description |
|---|---|
| Holiday | 20 days (rises to 25 after 7 yrs) + bank holidays |
| Pension | Up to 6% (Serco-matched) |
| Training | Mandatory, paid 5½-week induction, mentorship, career progression |
| Health & Wellbeing | EAP, MIND charity staff support, Simply Health cash/dental plans, gym discounts |
| Discounts | Savings across retail, cinema, leisure, and travel (e.g. Merlin venues etc.) |
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Recruitment Process
- Online Application (including eligibility checks and online assessments)
- Virtual Assessment: Competency-based interview, roleplay exercise, and written test (all online)
- Vetting & Document Checks: Right to work, Enhanced DBS, occupational health checks
- Job Offer & Training Start Date Confirmed
Eligibility & Safety Requirements
- Approved background check as per the MoJ’s Enhanced Level 2 requirement
- Role is prohibited under the Rehabilitation of Offenders Act 1974
- Sponsorship under the Skilled Worker visa is not available
- Requires at least two years remaining on any visa, plus one year’s UK residency
- Occasional random alcohol and drug tests apply
Safeguarding Commitment
- Mandatory Safeguarding Training for all roles
- Enhanced reporting on suspected abuse or neglect
About Serco
Serco drives smart, inclusive progress for over 50,000 employees worldwide across sectors like defense, justice, healthcare, and transport. As an organisation committed to Diversity & Inclusion, we ensure your voice matters at every level, backed by Global Employee Networks:
✅ SercoInspire (Gender) | ✅ SercoEmbrace (Multicultural) | ✅ SercoUnlimited (Disability) | ✅ In@Serco (LGBT) |
We provide flexible adjustments at interview and beyond, guaranteeing just treatment for caregiver status, disabilities, and ‘Ban the Box’ protections.
Ready to Apply?
*H#pe to apply ASAP—competing candidates may lead us to close the application window. If you need assistance with your application, email j&icareersUK@serco.com
#pecs #prisonerescortandcustodydriver
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills