Private Client Assistant

Location: Williton, Somerset

Job Type: Permanent - Full Time

Department: Private Client

Reports To: Bart Obszynski

Job Summary

Risdons Solicitors are looking for support staff to join the team in our Minehead Office. A friendly office with a small team. The ideal candidate will have a legal background, be prepared to complete tasks in multiple areas including reception tasks when required.

Key Responsibilities

• To conduct matters on behalf of clients in a professional manner.
• To provide a friendly, courteous, knowledgeable, and professional service and to protect the firm against service complaints by ensuring service is of the highest quality.
• To comply with the Policies and Procedures pursuant to the Office Quality Manual at all times. Have the ability to use a variety of software to support our case management system including Microsoft Word and 365, Outlook, and Excel to produce correspondence, documents, presentations, records, and accounts.
• Be responsible for diary management, together with booking appointments/meetings. Attending meetings where necessary and assist in note taking. Creating, photocopying, and printing of documents.
• To oversee diary management for the meeting rooms, maintain meeting rooms, and provide assistance to other members of staff when in meetings when covering the reception area. Informing the appropriate staff member of appointment attendances at the office in good time.
• Meeting all deadlines within the specified timeframes and ensuring prompt response to telephone calls with accurate notes taken and recorded and passed to the appropriate staff member without delay.
• Assisting colleagues as own duties allow and in particular holiday and sickness cover, providing general support within the team/office/firm as required whilst adhering to the Equality and Diversity Policy of the firm.
• Handling all postal duties, including Royal Mail post, to include opening, dating, sorting, and distribution, franking, etc. Assisting colleagues with photocopying and printing of documents when covering the reception area.