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West Middlesex Golf Club

Pro Shop Assistant

Southall
Posted about 20 hours ago
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Overview

West Middlesex Golf Club is one of London's most renowned courses, and is busy with members and visitors all year round. We are looking for a Pro Shop assistant who is going to bring ideas and enthusiasm, excellent customer service and interactions, as well as a knowledge of golf and golf booking systems. This role would be ideal for an aspiring Professional who wants to learn in a fast-paced environment and gain experience in a number of areas quickly.

Duties

  • Greet guests warmly upon arrival, offering assistance and information about products and services
  • Manage daily retail operations, including inventory stocking, merchandising, and sales transactions
  • Provide expert advice on equipment, apparel, and accessories to enhance guest satisfaction
  • Oversee shop cleanliness and organisation to maintain an appealing shopping environment
  • Assist with the management of membership using Club Systems and BRS.
  • Assist with event setup, hospitality arrangements, and guest inquiries to ensure a seamless experience

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Skills and Qualifications

  • A knowledge and interest in golf or a willingness embrace the sport
  • Strong initiative with the ability to oversee daily shop activities without supervision
  • Excellent communication skills to engage confidently with diverse guests and team members
  • Ability to work flexible hours, including weekends and holidays as needed
  • Prior experience in customer service roles is preferred but not mandatory; training will be provided for the right candidate
  • PGA qualifications not required

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Benefits:

  • Discounted or free food
  • Employee discount
  • On-site parking

Work Location: In person

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Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Golf Knowledge
Club Systems
BRS
Communication Skills
Event Setup
Hospitality

Location

Southall, England, United Kingdom

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