Delta Hotels by Marriott Swindon
Proactive Hotel Account Sales Executive
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Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Job Summary
The Proactive Hotel Account Sales Executive is responsible for driving new business, managing client relationships, and generating revenue through proactive sales and research. This role focuses solely on identifying opportunities, converting leads, and maintaining long-term client partnerships. The Executive is goal-driven, strategic, and committed to exceeding sales targets in alignment with hotel business objectives.
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SCOPE / BUSINESS CONTEXT
- Full-time role/ part time/ Flexible working Pattern: Proactive Hotel Sales Executive
- Reports to: Director of Sales
Experience
- Experience in proactive sales is an advantage, but not essential. Important is a positive attitude, resilience, and evidence that you've taken the initiative to achieve results in previous roles.
- Demonstrated success in proactive lead generation and revenue growth.
- Experience in hospitality, meetings, or event sales preferred.
Skills And Knowledge
- Strong proactive sales skills and a track record of achieving/exceeding targets.
- Expertise in client research, lead generation, and market analysis.
- Excellent communication, negotiation, and relationship-building skills.
- Goal-oriented and strategic thinker with a strong sense of accountability.
- Competent with CRM systems, Microsoft Office, and hotel sales tools.
- Innovative mindset to identify opportunities and overcome sales obstacles.
Key Responsibilities
Proactive Sales & Business Development
- Conduct market research to identify new business opportunities and potential accounts.
- Generate and convert leads through proactive outreach, networking, and client engagement.
- Develop and maintain strong relationships with key accounts and decision-makers.
- Manage the full sales cycle, from initial contact to closing deals and follow-up.
- Provide tailored proposals and presentations to meet client needs and maximize revenue.
- Upsell hotel products and services to increase revenue per account.
- Track sales performance against goals, report on progress, and adjust strategies as needed.
- Collaborate with internal stakeholders to ensure client satisfaction and long-term relationships.
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Account Management
- Maintain regular communication with existing and prospective clients to identify opportunities.
- Monitor account activity, client preferences, and market trends to inform sales strategies.
- Actively pursue repeat business and account growth through relationship-building.
- Provide feedback to management on market conditions, competitor activity, and client needs.
Reporting & Strategy
- Maintain accurate records in CRM systems.
- Report on pipeline, sales metrics, and forecast future revenue.
- Contribute to strategic sales planning and target-setting.
Required Attributes
- Highly motivated, goal-driven, and proactive.
- Strong interpersonal and relationship management skills.
- Results-oriented with excellent negotiation and closing skills.
- Strategic thinker with the ability to work independently.
- Confident in presenting and pitching to senior-level clients.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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