HM Prison and Probation Service
Probation Officer - within the Intensive Supervision Courts Team (Ref: 20996)
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This position is based at NPS 160 ALBERT ROAD MIDDLESBROUGH, TS1 2PZ
Job Summary
Please refer to Job Description
Job Description
The Intensive Supervision Court (ISC) is one of the North East’s most innovative developments in supporting people within the criminal justice system. This role offers a unique opportunity to contribute to a nationally recognised model defined by its trauma informed ethos, strong partnership working, and commitment to empowering individuals to make meaningful and lasting change.
As a Probation Officer within ISC, you will play a leading role in shaping and developing our area’s approach to intensive supervision. This integrated, relational, and psychologically informed framework places individuals’ voices, safety, and lived experience at the forefront of decision making. The work goes far beyond traditional case management: it is dynamic, creative, and rooted in an understanding of the complex and interconnected pathways that lead people into offending, including trauma, inequality, and social disadvantage.
You will operate within a fast paced, collaborative, problem-solving court, working closely with the judiciary, community organisations, health professionals, domestic abuse specialists, housing providers, and voluntary sector partners. Your professional judgement will inform sentencing, guide personalised support plans, and help individuals build stability, resilience, and hope.
ISC provides a robust, community-based alternative to custody for people whose offending is driven by multiple, overlapping needs. Through a trauma informed approach, the court delivers intensive supervision, structured interventions, and coordinated support from a multiagency team. The focus is on addressing the underlying causes of offending, such as trauma, domestic abuse, mental health issues, substance misuse, and social disadvantage, while promoting safety, wellbeing, and long-term positive change.
People subject to ISC orders engage in tailored, holistic plans combining supervision with practical assistance, therapeutic interventions, and access to specialist services. Regular review hearings ensure consistency, accountability, and sustained engagement in rehabilitation.
Key Responsibilities
Court Work and Case Management
- Provide expert advice and updates to the Court, ensuring clear communication of progress, risk, compliance, and recommended interventions.
- Prepare high quality pre-sentence reports (PSRs), drawing on specialist knowledge of trauma, pathways to offending, and desistance.
- Manage a caseload of individuals on Community Orders, Suspended Sentence Orders, and other Court requirements.
- Develop personalised sentence plans that reflect the individual's needs, risks, strengths, and goals.
Risk Assessment and Public Protection
- Complete risk assessments using OASys, Delius, and approved structured tools.
- Respond proactively to safeguarding concerns including child protection, domestic abuse, exploitation, and self-harm.
- Collaborate with police, social care, and specialist services to build robust risk management plans.
- Continuously review and adjust plans in line with new information, engagement, and behaviour.
Trauma Informed Practice
- Build safe, trusting professional relationships using a relational and psychologically informed approach.
- Recognise and respond to the impacts of trauma, coercive control, mental health issues, substance misuse, homelessness, and other barriers affecting people's lives.
- Champion strengths-based practice and empower individuals to participate actively in their own supervision and change journey.
Partnership and Multiagency Collaboration
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- Work closely with community organisations, health partners, treatment providers, housing services, and voluntary agencies.
- Participate in multidisciplinary reviews, case conferences, and joint decision-making forums.
- Foster effective communication and information sharing to support holistic, coordinated approaches.
Overview Of The Job
Post holders will undertake the full range of offender management tasks with people on probation under supervision including assessment, sentence implementation and producing reports; utilising service procedures and practice directions to underpin professional judgement.
Summary
To assess and manage the risk posed by people on probation to protect victims of crime and the general the public by:
- Providing information and advice to criminal courts, other criminal justice agencies and partner organisations.
- Supervise people on probation subject to community orders and licences and during custodial sentences.
- Contribute to the management of risk.
- Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they undertake.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities & Duties
Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.
- To provide professional advice and assessment, including written reports to courts, the Parole Board, other criminal justice agencies and partner organisations.
- To undertake the full range of offender management tasks with people on probation assessed at all levels of risk of serious harm including high and very high.
- To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
- To ensure timely and effective referrals to, and relationships between, offender management, court teams, victim contact units, interventions, Approved Premises, prisons and external agencies to enhance positive outcomes, manage risk and reduce reoffending.
- To attend professional meetings and represent the PS at appropriate partnership forums e.g. MAPPA, MARAC.
- To work collaboratively with colleagues, maintain effective team relationships and provide professional guidance and support to Probation Services Officers (PSOs) and other staff as appropriate.
- To provide cover within your team and to other teams as required.
- To undertake prison, home or other alternate location visits as required.
- To deliver and co-lead accredited programmes commensurate with grade.
- To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
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An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Technical 1
Technical requirements You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following:
- PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or
- Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option)
- Knowledge and understanding of the work of the Criminal Justice System and the Probation Service.
- A working knowledge of relevant legislation and National Standards.
- Knowledge of Evidence Based Practice and risk/needs assessment tools.
Person specification
Qualifications
You must hold a Probation Officer qualification or be a qualified Probation Officer. In addition, successful candidates must hold the following:
- PQF Honours Degree/Graduate Diploma and Level 5 Diploma in Probation Practice; or
- Diploma in Probation Studies; or Diploma in Social Work (Probation option); or CQSW (Probation option)
- Knowledge and understanding of the work of the Criminal Justice System and the Probation Service.
- A working knowledge of relevant legislation and National Standards.
- Knowledge of Evidence Based Practice and risk/needs assessment tools.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Please refer to Job Description
Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who
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