Process Business Analyst – London Market Insurance

Stellarmann is supporting a London Market insurer as they strengthen their Process Centre of Excellence, with a focus on a key Underwriting Journey initiative. As part of a broader operational improvement effort, the business is looking to enhance how processes are captured, documented, and governed across the organisation.

This is a key consulting engagement focused on process discovery, documentation, and optimisation, working closely with stakeholders across Operations, Finance, Risk, Compliance, and project teams to ensure process outputs are clear, accurate, and aligned to how the business operates.

We are looking for:

• Experienced Process Business Analyst with a strong background in London Market insurance
• Proven expertise in process discovery, mapping, and documentation across underwriting, claims, policy administration, or delegated authority
• Strong experience using BPMN standards and process modelling tools (IBM Blueworks Live preferred)
• Ability to facilitate workshops and capture end-to-end “as-is” and “to-be” processes
• Confident producing clear, structured, business-friendly documentation including process maps, SIPOCs, procedures, and work instructions
• Strong stakeholder engagement skills, with the ability to work across Operations, Finance, Risk, Compliance, and delivery teams
• Highly analytical with excellent attention to detail and the ability to simplify complex processes
• Proactive, self-sufficient, and comfortable managing multiple priorities in a fast-paced environment