Sopra Steria
Process Assistant - ID and Output
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Process Assistant - ID and Output
Are you looking for a hands-on role where no two days are the same?
We are looking for a Process Assistant - ID and Output to join our busy Printing and Output Team in Gosport. This is a varied and rewarding role where you'll support the production and dispatch of ID cards, printed communications and other secure outputs, helping to deliver critical services within a highly regulated environment. You'll join a supportive team where collaboration, accuracy and attention to detail are valued, with full training provided across multiple areas of the operation.
This is a hands-on operational role within a secure production environment. The successful candidate will be involved in a variety of printing, output and dispatch activities, including loading materials into large production machines, moving large boxes of paper and handling completed outputs. As such, candidates should be comfortable undertaking regular manual handling activities as part of their day-to-day responsibilities.
Please note that this role includes regular manual handling activities and candidates must be comfortable with the physical demands of moving and lifting materials required to support the team's printing and output operations.
Key Responsibilities
- Processing work in line with agreed procedures, business rules and operational requirements.
- Producing, printing and dispatching ID cards, letters and other secure outputs.
- Operating and maintaining printing and production equipment to ensure high-quality outputs.
- Resolving routine queries, escalating issues where appropriate and maintaining accurate records.
- Scheduling and prioritising daily workloads to meet service requirements and deadlines.
- Updating information across systems and databases whilst maintaining audit compliance.
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What You'll Bring
- Excellent attention to detail and a commitment to producing accurate work.
- Strong organisational skills with the ability to prioritise and manage workloads effectively.
- Confidence working within a structured team environment and following procedures.
- Good customer service and communication skills, including handling telephone and email queries.
- IT literacy, including experience using Microsoft Office applications and data entry systems.
- A good level of physical fitness and the ability to undertake manual handling activities, including lifting and moving boxes of paper, loading production equipment and working on your feet for extended periods.
It Would Be Great If You Had
- Experience working in an administrative, production, mailroom, printing or operational environment.
- Experience handling sensitive or personal information in a secure setting.
- Knowledge of working in a highly regulated environment with strict procedures and compliance requirements.
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If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Details
- Type: Full-time, 12 month Fixed Term Contract
- Location: Gosport
- Security Clearance Level: SC- MOD
- Internal Recruiter: Chloe
- Salary: £26,298.00
- Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.
About Us
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.
We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.
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