Harrods
Process Technologist
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Join our Food Development team as a Process Technologist, playing a key role in bringing exceptional food products from concept to launch while ensuring the highest standards of quality, safety, and operational excellence.
About the Role
As a Process Technologist, you will support the Product Development Manager in developing, managing, and continuously improving process controls across our central production kitchens. Working closely with Product Development, Buying, Culinary, Technical, Quality, and Production teams, you will help scale innovative food concepts into commercially viable products while maintaining the quality and craftsmanship synonymous with the Harrods brand. You will act as a subject matter expert for processes, recipes, and documentation, ensuring products are launched efficiently, accurately, and in line with operational requirements.
Key responsibilities include:
- Creating and maintaining accurate process specifications, recipes, and build documentation for both new and existing products.
- Scaling recipes from development stage through to production kitchen readiness, ensuring quality and consistency throughout.
- Collaborating with culinary, technical, and production teams to develop and uphold product quality standards and specifications.
- Monitoring yields, wastage, and process performance, identifying opportunities for continuous improvement and greater efficiency.
- Producing production-ready recipes, supporting documentation, and standard operating procedures to enable successful product launches and manufacturing handovers.
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Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be a highly organised and detail-oriented food professional with a passion for turning innovative culinary concepts into successful products. You will enjoy working collaboratively with a variety of stakeholders and be confident managing multiple projects in a fast-paced environment. Combining strong technical knowledge with commercial awareness, you will be driven by quality, continuous improvement, and delivering exceptional customer experiences. Your ability to balance creativity with process discipline will enable you to support the successful development and launch of market-leading food products.
You will also have:
- Experience within new product development and process management in a food manufacturing, food retail, or central production kitchen environment.
- A qualification or degree in Professional Cookery, Culinary Arts, Food Science, Food Product Management, or a related discipline, alongside a Food Hygiene Certificate or Level 3 Food Safety qualification.
- Strong knowledge of food production processes, menu and range development, food safety requirements, and Microsoft Office applications.
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About Us
Harrods is one of the world’s leading luxury department stores, and we’re becoming a destination for top designers and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers, and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
- Time Type: Permanent
- Department: Food Buying & Product Development (Lex Panayi)
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