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XACT PLACEMENTS LIMITED

Procurement Account Manager

Witney
Posted 1 day ago
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Location - Witney

About the Role

My client are looking for a highly organised and customer-focused Internal Account Manager to join their Procurement team. This is a varied role responsible for managing the full lifecycle of internal sales and procurement activities, from initial quotation requests through to ordering, renewals and after-sales support.

Working closely with customers, consultants, suppliers and internal teams, you'll ensure customers receive accurate quotations, timely updates and an excellent service throughout their purchasing journey.

Key Responsibilities

  • Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment.
  • Produce accurate and competitive quotations within agreed service levels.
  • Build strong relationships with schools, consultants, suppliers and internal stakeholders.
  • Convert approved quotations into sales orders and issue contractual documentation.
  • Place and manage orders for hardware, software, licensing and project-related equipment.
  • Coordinate with project teams to ensure products are delivered in line with installation schedules.
  • Manage software, licensing, broadband and hardware warranty renewals.
  • Act as a first point of contact for customer and consultant enquiries.
  • Work with suppliers to obtain pricing, product information and lead times.
  • Support warranty claims, invoice queries and supplier certification requirements.
  • Maintain accurate records within CRM and finance systems.

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About You

You'll be someone who enjoys building relationships, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

You will have:

  • Previous experience in an internal sales, account management, purchasing or customer service role.
  • Strong administration and organisational skills.
  • Excellent written and verbal communication skills.
  • Experience managing multiple priorities and working to deadlines.
  • A high level of accuracy and attention to detail.
  • Confidence communicating with customers, suppliers and colleagues at all levels.
  • Good IT skills, including experience using CRM and business systems.
  • A proactive and collaborative approach to work.

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Desirable Experience

  • Experience working within the IT channel or technology sector.
  • Understanding of ICT products, services and licensing.
  • Experience of procurement processes.
  • Knowledge of the education sector and schools market.

If you're looking for a role where you can make a real difference, while developing your commercial and customer relationship skills within a growing organisation, we'd love to hear from you.

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Location

Witney, England, United Kingdom

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