HSBC
Product Analyst, EUC Remediation
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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
The Opportunity
As a Product Analyst in EUC Remediation you’ll support a Group-wide product focused on remediating and retiring end user computing (EUC) solutions across HSBC. The role centres on detailed discovery and assessment of business-built tools and the processes they support so teams can move solutions through a structured remediation lifecycle. You’ll work closely with EUC owners, business subject matter experts, Product and Technology teams to clarify requirements, dependencies and practical remediation outcomes. Your analysis will help separate business-critical needs from legacy implementation and shape sustainable replacement or retirement decisions. Success means solutions are assessed consistently with clear documentation and evidence, remediation routes are well defined and delivery teams can plan and prioritise effectively. The role is based in Edinburgh with a global remit in a regulated environment where risk, controls and operational continuity matter.
What you'll be doing
- Perform detailed discovery and assessment of EUC solutions entering the remediation pipeline, capturing purpose, ownership, users, criticality, data and dependencies
- Use discovery and inventory tooling including XLMON and the registered inventory to validate findings and progress items through the remediation lifecycle
- Partner with EUC owners and business SMEs to document processes, pain points, controls, requirements and acceptable remediation outcomes
- Map workflows and dependencies clearly enough to inform remediation, migration, automation or safe retirement decisions
- Evaluate remediation routes using HSBC capabilities including Transformers, Alteryx, Xceptor and StratPy
- Translate findings into user stories, acceptance criteria, process documentation and other product artefacts for delivery teams
- Maintain backlog records including dependencies, decisions, blockers, milestones and evidence of retirement activity
- Produce management information on pipeline status, ageing, blockers, benefits and adoption of strategic alternatives
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What we're looking for
- Bring experience in Technology, Business Solutions, Product, Transformation or a comparable analytical role in financial services or another complex environment
- Demonstrate structured analysis of business processes, requirements, data flows, dependencies and technology solutions
- Produce clear requirements, documentation and practical recommendations from complex information
- Manage multiple items through a structured backlog while maintaining evidence, milestones and delivery records
- Apply practical understanding of end user computing solutions including spreadsheet, database, reporting and automation tools used in operations
- Use working knowledge of common EUC technologies such as Excel and VBA, Microsoft Access, SQL Server and data processing or comparable business-built tooling
- Apply working knowledge of discovery and remediation tools including XLMON, Transformers, Alteryx, Xceptor and StratPy
- Communicate effectively with business and Technology stakeholders to gather information, clarify requirements and escalate material issues with supporting analysis
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Building sustainable EUC outcomes
This role helps HSBC reduce risk and strengthen operational continuity by moving legacy EUC solutions towards sustainable replacement or safe retirement. You’ll turn hands-on discovery into clear product artefacts that enable prioritisation, delivery planning and dependable execution. The work spans Product, Technology, Operations and business teams across a global footprint so the outcomes will be visible and meaningful. If shaping practical remediation decisions at scale appeals, this is a role where your analysis will translate directly into safer, more strategic ways of working.
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Telephone: +44 207 832 8500
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