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Arnold Clark

Product Consultant

Stirling
Posted about 11 hours ago
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Company Description

Arnold Clark is the UK’s largest independent, family-run car retailer, established in 1954 and built on a philosophy of genuine value for money and excellent customer service. From a single showroom in Glasgow, the Group has expanded to over 200 branches across the UK, selling more than 200,000 cars annually. In addition to vehicle sales, Arnold Clark operates vehicle rental and fleet management services, a training group, and a vehicle auction division. Customers benefit from comprehensive support including parts and servicing, accident repairs, EV charging solutions, and insurance services. Team members join a diverse automotive business focused on long-term customer relationships and high-quality service.

Role Description

The Product Consultant role is a full-time, on-site position based in Stirling. The Product Consultant will guide customers through the vehicle selection process, explain product features and benefits, and provide informed recommendations that match customer needs and budgets. This role involves managing test drives, preparing accurate product information, and maintaining detailed records in line with company procedures. The Product Consultant will collaborate closely with sales, service, and finance teams to ensure a seamless customer experience and support follow-up activities. The role also includes staying up to date on product ranges, market trends, and promotions, and contributing to a positive, inclusive showroom environment.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Qualifications

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  • Candidates should possess strong Customer Service and Communication skills to engage effectively with a wide range of customers and colleagues.
  • Candidates should possess solid Consulting and Product Management skills to understand customer needs and present suitable vehicle and service solutions.
  • Candidates should possess good Analytical Skills to interpret customer requirements, compare product options, and support informed purchasing decisions.
  • Relevant experience in retail, automotive, or a consultative sales environment is beneficial.
  • Ability to work on-site in Stirling, including weekends and peak trading hours, as required.
  • Comfort using digital tools and CRM systems to manage customer information and product data.
  • Full UK driving license and a safe driving record are advantageous.
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Skills

Customer Service
Communication
Consulting
Product Management
Analytical Skills
Retail Sales
CRM Systems
Vehicle Selection

Location

Stirling, Scotland, United Kingdom

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