What We Are Looking For

• Content Writing: Excellent content writing experience in a technical, product, or SaaS environment, with a proven ability to create clear, engaging and user-friendly content.
• Documentation: Experience creating Help Centre content, technical documentation, or similar user-facing materials is a plus.
• Communication: Exceptional writing skills, meticulous attention to detail and the ability to bring content to life across different audiences and formats.
• Adaptability: A natural curiosity for learning new technologies and the ability to turn complex product features into simple, accessible content that helps users get the most out of Fresha.
• Collaboration: A collaborative approach to working with Product, Marketing and Design teams, bringing ideas to the table and helping turn product knowledge into impactful content.
• Ownership: A proactive, organised approach with the ability to take ownership of multiple projects, prioritise effectively and deliver high-quality content that makes a difference.
• Systems: Familiarity with content management systems, Figma, Miro and documentation tools is a plus.

Your opportunity at Fresha

Fresha is growing quickly, launching new products and evolving how millions of people and businesses interact with our platform around the world. This role gives you the opportunity to be right at the heart of that growth, helping turn innovation into clear, engaging experiences that customers can easily understand and use.

You’ll have real ownership, visibility and space to bring your ideas to the table, while building deep product knowledge and developing your craft alongside experienced teams across the business. As Fresha continues to scale, so will the scope of your role, giving you the opportunity to take on bigger challenges, influence how we communicate our products and see the direct impact of your work globally.

Benefits

• 💷 Competitive salary: with opportunities to grow alongside a fast-growing global business
• 🏦 Pension: 5% employer contribution match
• 🏥 Health Insurance: Fully covered Health Insurance after successfully passing probation
• ☕ Office Perks: Free office lunch every Friday, barista-style coffee, a fridge stocked with cold drinks and plenty more to enjoy in the office!
• 📈 Career Progression: Clear & fast opportunities for career progression and development
• 🌍 Global Exposure: The opportunity to work within a rapidly growing international technology business

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.