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Product Delivery Coordinator - Employee Benefits Technology Programme
We are looking for a Product Delivery Coordinator to support the successful delivery of our Employee Benefits Technology Programme. This is a key coordination role, working closely with our EB Product Leads, internal stakeholders, and technology vendor to help keep delivery on track. The role will focus on making sure activity is well organised, governance processes are followed, decisions and actions are clearly captured, and communication across the programme is clear and consistent. While the immediate focus is on delivery coordination, there is a clear opportunity for the role to develop over time into a Product Manager position.
What does the role entail?
- Support EB Product Leads with the day-to-day delivery of the EB Technology Programme.
- Coordinate activity between Product Leads, internal teams, and the external technology vendor.
- Track progress against delivery plans, milestones, actions, risks, and dependencies.
- Ensure programme governance processes are followed, including preparation for key meetings and reporting.
- Capture and follow up on actions, decisions, risks, and issues from programme meetings.
- Maintain clear programme documentation.
- Support communication between stakeholders, product teams, and technology teams.
- Help manage priorities and support decision-making.
- Coordinate Agile ceremonies (planning, stand-ups, reviews, retrospectives).
- Support testing, feedback, and release readiness activity.
- Support delivery tooling such as Jira, Azure DevOps, and Confluence.
- Identify improvements to delivery processes and ways of working.
What we're looking for:
- Experience supporting projects, programmes, product teams, or technology delivery preferably within the Employee Benefits industry or a Tech start-up environment.
- Knowledge of Jira, Azure DevOps, Confluence, and tool integrations.
- Experience of enterprise Agile frameworks (ideally SAFe).
- Experience with prioritisation frameworks such as WSJF.
- Experience supporting PI planning / Big Room planning and QBRs.
- Strong stakeholder management skills.
- Strong organisational and coordination skills.
- Good written communication skills.
- Attention to detail and follow-up discipline.
- Ability to manage competing priorities.
- An innovative mindset with an interest in product management and user-centred design.
- Experience working with external suppliers is beneficial.
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What success looks like
- Programme activity is well coordinated and visible.
- Product Leads are well supported.
- Risks, issues, and dependencies are tracked and followed up.
- Delivery tooling is up to date and accurate.
- Agile ceremonies maintain team momentum.
- Governance meetings are well prepared.
- Clear communication across stakeholders and vendor.
- Delivery remains aligned to programme priorities.
- Able to lead and coach teams to improve ways of working.
- Epics, Features, and Stories are well defined.
- Builds enough product knowledge to take on ownership.
Why Join Isio
Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability.
We hold ourselves to the highest standards, and our values guide how we advise our clients, how we operate as a business, and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters.
Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits.
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About Isio
A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits, and wealth advisory services.
Working with pension trustees, employers, individuals, families, and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage, we combine a strong focus on quality with a fresh perspective, challenging traditional thinking.
Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products, and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone.
At Isio, we are committed to fostering an inclusive, equitable, and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful, and leaves a lasting impact.
We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us at hrrecruitment@ISIO.com.
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