CiteAb
Product Delivery Manager (Life Science, Pharmaceutical, Biotechnology)
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Here at CiteAb we’re looking for an experienced product delivery manager to join our team and manage some of our key data products.
Full details are available at: https://blog.citeab.com/hiring-product-delivery-manager/
See an overview of the role below.
About CiteAb
CiteAb’s mission is to build world class data products that accelerate scientific progress. Our search tools are used by tens of thousands of researchers from the world's top universities and pharmaceutical companies to help them buy the right reagents and avoid failed experiments that waste time, money and patient samples.
About the role
We are looking for a proactive and customer focussed Product Delivery Manager with great attention to detail to manage the execution, onboarding and ongoing delivery of our citation & data products, as well as our platform listings. In this role you will act as the primary point of contact between our customers, sales and product teams to maintain the standardised data offerings (including APIs, hosted tables, listings), while working with the development team to actively look for ways to streamline this delivery process, and improve overall customer experience. This role will suit someone who thrives on client interaction, optimising operational processes, driving customer retention and turning repetitive workflows into efficient automated delivery systems. All feeding into our vision to help scientists to progress their research more quickly.
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Skills and experience required:
- Excellent organisational skills, with the ability to manage multiple delivery timelines, client setups and operational tasks while maintaining a high level of attention to detail and accuracy
- Strong communication and relationship building skills, comfortable leading client calls and explaining technical delivery options
- Highly collaborative, with a strong track record of working effectively with cross functional teams and a wide range of stakeholders
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Perks:
- 4.5 day week (for a full salary) – we don’t work Friday afternoons
- Unlimited holiday policy
- Private health care & health cash plan
- Hybrid working, with office based in the heart of the beautiful city of Bath
- There may be opportunities to travel to meet our partners and attend life science conferences, especially in the USA
- A variety of team social events
CiteAb operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. For this role we expect you to come into the office a minimum of once a week. Must be eligible to work in the UK.
Application information
To apply, please send us an email including a recent CV, covering letter and the details of two referees to cv@citeab.com. Applications close at 5pm BST on September 8th.
We're managing this recruitment in-house and are not working with recruitment agencies for this role, so please no agency enquiries.
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