Cleo
Product Design Manager
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About The Company
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $380 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About The Role
We're moving through uncharted territory with brand new design challenges around conversation, UI, brand, TOV and applied machine learning AI that don’t have much precedent yet. We’re using all that to help people improve their financial health, solving money problems that make a very real and tangible difference to our users.
You’ll be the Product Design Manager across one of Cleo's product Pillars. You’ll help shape product strategy and design impact across pillars and manage Designers across multiple squads.
As part of our design leadership team, you’ll work closely with our other Product Design Managers, Head of Content Design, and Head of User Research to bring consistency, quality and focus to all parts of Cleo’s product and playing a key role in building and nurturing a high-performing, supportive and world-class design chapter.
Key Responsibilities
- Set and uphold a high standard of design craft, thinking, and execution across all touchpoints
- Establish and maintain scalable design processes and best practices across squads and pillars
- Define and drive design strategy for the pillar, positioning Cleo as a chat-based financial coach
- Partner with product and engineering leaders to align company vision with pillar strategy and OKRs
- Guide squads in prioritising and delivering high-impact work across both iterative improvements and long-term vision
- Support team and individual growth through coaching, performance standards, and career development
- Contribute to people initiatives including hiring, learning and development, org design, and progression frameworks
- Foster a collaborative, inclusive environment where designers can thrive and do their best work
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What We're Looking For
- Extensive experience leading and managing high-performing product design teams across multiple product areas
- Proven track record of launching high-quality, successful mobile products with polished UI, strong brand alignment, and innovative UX
- Confident in setting and communicating design direction in fast-paced, complex, or ambiguous environments
- Experienced in co-owning product strategy and OKRs with product and engineering, delivering both user and commercial impact
- Exceptional leadership and communication skills, able to influence stakeholders and inspire teams with a compelling design vision
- Comfortable working at pace in a startup environment, with a pragmatic and action-oriented mindset
- A natural people leader who fosters collaboration, inclusivity, and innovation across teams
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office. If you’re outside of London, we’ll encourage you to spend a couple of days with us a few times per year. And we’ll cover your travel costs, naturally.
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Other Benefits
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there’s anything we can do to accommodate your specific situation, please let us know.
Download the Test Flight
App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: https://testflight.apple.com/join/fDG9hWng
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice.
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