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Product Design Manager - Core Card Experiences
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Capital One is hiring a Product Design Manager for their Core Card Experiences team.
This manager-level position involves owning design strategy and delivery for complex projects, mentoring junior designers, influencing product roadmaps, and building design team culture. The role requires expertise in product design, leadership, human-centered design, business acumen, problem-solving, collaboration, and communication. Candidates need at least 5 years of product design experience and proficiency with design tools like Figma.
Overview
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
We're seeking a Product Design Lead to play a pivotal role on the Core Card Experiences team, shaping the tools millions of cardholders rely on to manage and grow their accounts. As a Manager-level IC, you will own design strategy and delivery for multiple complex projects, coach junior designers, influence product roadmaps, and invest in design team culture and processes.
Card is the largest revenue source for Capital One. However, many people don't understand key concepts around credit, how to use it wisely and how to use it to build a better financial future. In this role, you will oversee the customer and associate facing experiences that help make our biggest business thrive.
Role Expectations
As a Product Designer, you'll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
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Competencies
- Product Design Expertise: Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; inform the use of appropriate tools, platforms, frameworks and design systems; create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
- Leadership: Lead design projects, directing and delegating work for more junior team members and building strong partnerships with cross-functional stakeholders while mentoring and helping to mature the overall product design practice
- Human-Centered: Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design
- Business-Focused: Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders
- Problem-Solving: Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations
- Collaboration: Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information and drive product strategy
- Communication: Present work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making at senior levels
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The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.
Basic Qualifications
- At least 5 years of experience in a Product Design role
- At least 5 years of experience in design and prototyping tools such as Figma
Preferred Qualifications
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business partners
- Experience leading design projects or teams
- Experience working in heavily regulated, data heavy problem spaces
Compensation
- McLean, VA: $164,800 - $188,100 for Manager, Design
- New York, NY: $179,700 - $205,100 for Manager, Design
- Richmond, VA: $149,800 - $171,000 for Manager, Design
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits.
No visa sponsorship available for this position.
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