REFY
Product Development Assistant
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ABOUT REFY
We are simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self.
You’ll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations.
We’re always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas, that give our customers what they need and want simplified.
Acknowledged by The Sunday Times Best Places to Work 2024 & 2025.
THE ROLE
The Product Development Assistant plays a key role in supporting the Product Development team to deliver innovative, best-in-class products from concept through to launch. They coordinate samples, testing, supplier communication and project administration to ensure projects remain organised and key milestones are achieved.
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In addition to supporting Core NPD, support will be required across shade extensions, accessories, secondary packaging, and sample developments.
The position requires strong organisation, proactive communication, hands-on testing support and the ambition to develop the technical and project management skills needed to progress within Product Development.
KEY RESPONSIBILITIES
- Support the delivery of NPD + EPD projects and ensure actions, samples, costings and timelines meet launch targets and remain on track.
- Build strong relationships and deliver clear briefs to suppliers and internal stakeholders, communicating progress clearly and escalating risks where needed.
- Coordinate supplier communication, sample shipments, artwork and project updates to keep projects progressing efficiently.
- Support with product testing across key markets, coordinating MUAs, testers and models.
- Use customer feedback and community insights to inform product development, benchmarking and shade creation.
- Research product, consumer and market trends to contribute to concept development and NPD direction.
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Skills, Knowledge And Experience
- Strong organisational skills and excellent attention to detail.
- Ability to manage multiple priorities and work effectively to tight deadlines.
- Clear communication and strong relationship-building skills across suppliers and internal teams.
- Proactive, self-motivated and solutions-focused approach.
- Passion for beauty, innovation and product development.
- 1 -2 years previous experience within Product Development preferable.
OUR BENEFITS PACKAGE
- 25 days holiday
- Cycle to Work Scheme
- Charity Day
- Discretionary Bonus
- Enhanced Maternity and Paternity Leave
- Flexible Religious Holidays
- Flexi Start and Finish Times
- Product Allowance
- Training and Development Budget
- Vitality Health Insurance
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