Glow Services Corp
Product Director – EMEA
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ABOUT GLOW
Glow connects capital to customers through trusted brands. Our embedded FinTech platform allows mobile operators, OEMs, and consumer electronics retailers to offer device finance, insurance, and trade-in to their customers at the point of sale. Trusted by some of the biggest household names across EMEA, AMERS, and APAC.
ABOUT THE ROLE
You sit between client, market, and product in EMEA. In the immediate term you will focus on our Loan Management System build. You take client problems and market opportunities, frame the commercial and platform response, and shape the delivery. You step into the detail when needed and have line management responsibilities to coach, guide, and grow Product Managers.
This is a player-coach role. You set the standard for how Glow Product Managers work, keep the team unblocked, and represent the portfolio at executive level. You will work within a regulated financial services environment, balancing commercial outcomes, customer outcomes, risk, compliance and operational scalability. Travel to clients expected, typically a couple of times a month.
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WHAT YOU WILL DO
- Lead the build of our Loan Management System in the immediate term. Shape the platform, sequence delivery, and own the outcome.
- Step into the detail on a priority product, client implementation, or strategic initiative where direct ownership is required. Write the specs yourself, hold the trade-offs, ship to plan.
- Coach, guide, and grow Product Managers. Raise the bar on product craft, set their direction, and back their decisions
- Engage clients directly across EMEA. Take their problems and opportunities, frame the response, and shape what the platform delivers.
- Support deliveries across other regions when required. Bring EMEA context to global product conversations.
- Partner with the Product Director on portfolio strategy and commercial trade-offs
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WHAT WE LOOK FOR
- Significant product leadership experience, typically 9+ years. Includes coaching, mentoring, or leading other Product Managers.
- Loan Management System or adjacent lending platform experience preferred. Account lifecycle, payments, collections background.
- Strong commercial instincts. Holds a P&L conversation with executives and a sequencing call with engineering in the same day.
- Three-way fluency across client, market, and platform. You set the frame, challenge upward, and drive decisions across teams
- AI fluency. Active use of AI for spec writing, prototyping, and analysis
- Familiarity with API design, microservices, and SaaS platforms
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