Stellar Global
Product Expert
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Stellar Global is hiring a confident, Customer Experience Team member to support the launch of an exciting new flagship store on Oxford Street. At the moment, this is a fixed term contract role from September- December 2026.
This is a high-energy, customer-facing role where you’ll engage with the public, represent a premium global brand, and deliver an outstanding in-store experience from launch through to the end of the year.
About the brand:
"Tools for humanity" is a global technology company building tools designed for the age of AI. Founded by Alex Blania and Sam Altman, the company is focused on developing technology that helps people prove they are real humans online in an increasingly AI-driven world. The company’s ecosystem includes:
- World ID — a digital proof-of-human system
- World App — the companion mobile platform
- The Orb — an advanced device designed to verify unique human identity securely and privately
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About Stellar Global:
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Key Accountabilities:
- Welcome and engage customers in a busy retail environment
- Deliver exceptional customer service and brand experiences
- Confidently approach and assist customers on the shop floor
- Support customers with product information and general enquiries
- Maintain a professional and polished presence at all times
- Represent the brand with energy, enthusiasm, and positivity
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What we are looking for:
- Retail, Brand ambassador/promotional work, Hospitality or front-of-house experience
- Experience working with premium brands
- Professional presentation and positive attitude
- Reliable and punctual
- Strong communication and interpersonal skills
- You are naturally outgoing, proactive, and comfortable speaking to a high volume of customers every day
- Comfortable working in a fast-paced flagship retail environment
- Must be 21+
What do we offer:
- £16 per hour plus 10% performance bonus
- Must be flexible to work 4-5 days between Mon-Sun
- Contracted hours:
34 hrs per week - Fixed term contract: September- December 2026
- Work with an innovative, globally recognized brand
- Be part of a major flagship launch on Oxford Street, London
- Store opening hours:
- Monday – Saturday: 10am – 7pm
- Sunday: 12pm – 6pm
£16 - £16 an hour
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