Fortegra
Product Governance and Oversight
London
Posted about 22 hours ago
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The Main Purpose Of The Role Is
To service various clients who distribute general/miscellaneous non-life insurance business.
Main Responsibilities Include
- Developing and managing a centralised wordings library to ensure this is current both in terms of underwriting content as well as necessary regulatory and legal requirements.
- Managing the end-to-end client onboarding process, including due diligence.
- Supporting the production and review of product oversight and governance documentation.
- Working closely with external stakeholders, facilitate regular reviews and support with day-to-day queries.
- Supporting business change and implementation.
- Familiarising yourself with the regulatory framework for which Fortegra operates in.
The Current Portfolio Of General/miscellaneous Non-life Insurance Business Across UK And Europe Mainly Consists Of
-
Schemes writing the following product categories through various distribution channels
- Automotive extended warranty contracts
- GAP insurance
- Cosmetic Protection Products
- Key Insurance
- Mis-fueling
- Roadside Assistance
- Motor Excess (including car hire excess)
- Domestic Appliance extended warranty
- Furniture Insurance (AD, structure, stains)
- Mobile/cell phone insurance (AD, theft, loss, screen protection)
- Pet Insurance
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Primary Job Functions
- Drafting/reviewing/approving policy wordings, IPID’s and marketing material.
- Work with Legal and Compliance in the creation of documentation to meeting necessary legal and regulatory frameworks for each territory.
- Ensure onboarding activities are completed accurately and to agreed timescales. Coordinate with internal stakeholders to identify any risks/issues with escalation, where necessary.
- Assist in the production of distributor Product Oversight and Governance (POG) documentation.
- Assist in managing client relationships during the onboarding and ongoing review process.
- Awareness of claims management processes and understanding of how partners administer business in line with policy terms and conditions.
- Assist in the handling of high-level complaints and commercial claim decisions, where appropriate.
- Support the Underwriting team to deliver and maintain a profitable and sustainable book of GI business through product oversight and documentation management.
- Build high levels of credibility and positive brand recognition for Fortegra.
- Liaise closely with colleagues and develop existing operations and partnerships, where appropriate.
- Embrace new technology, implementation of systems and processes and support file sharing and document storage.
- Adhere to regulatory approval processes, ensure Fortegra remains compliant at all times and complete CPD training as appropriate.
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Occasional travel may be required to support the responsibilities of the role.
Skills & Competencies Required
- 4+ years insurance industry experience.
- Good technical knowledge of insurance products (preferably warranty/consumer based), policy coverages, including the drafting of compliant wordings.
- Experience of regulatory bodies and guidelines gained in an insurance environment.
- Ability to liaise with internal stakeholders at all levels – confident in ability, willing to develop personal and business skill set, with strong commercial acumen.
- Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies.
- Good communication skills, ability to read audience.
- Effective negotiation, presentation and project management skills.
- Trustworthy, loyal, honest with high integrity.
- Team player, confident in making business decisions.
- Results driven, motivated and takes responsibility for actions and results.
- Pro-active and willing to take on new challenges, with a continuous improvement mindset.
- Computer literate including Microsoft Outlook, Word, Excel and PowerPoint.
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