Futureheads Recruitment | B Corp™
Product Manager — 12-Month FTC (Digital / E-commerce)
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The role
You'll own a product squad and be the driving force behind how customers discover, evaluate and purchase across the digital journey. This isn't about ticket management — it's about spotting the highest-value opportunities in the funnel and leading the initiatives that move the needle on conversion, revenue and customer experience.
You'll be running experiments end to end (hypothesis, test design, analysis, rollout), digging into qualitative and quantitative insight to find friction and growth opportunities, and working hand-in-hand with engineering, design, marketing, CRM and analytics to ship things that actually matter. You'll also get stuck into personalisation work and help shape how the business shows up in AI-powered search and discovery — genuinely current, forward-looking product work.
You'll balance the big, longer-term bets with the fast, practical wins that move metrics this quarter, not just this year.
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What you'll bring
- Product management experience in a fast-paced digital, e-commerce, subscription or consumer-facing business
- A conversion-rate-optimisation mindset — you think in commercial outcomes, not just delivery
- Hands-on experience planning, running and evaluating A/B tests and experiments
- Confidence using data to make decisions, measure impact and challenge assumptions
- A track record improving digital journeys — acquisition, consideration, checkout or subscription
- The ability to bring engineering, design, marketing and data together around one outcome
- A pragmatic, proactive mindset — comfortable when priorities shift fast
- Sharp communication skills and the ability to influence a broad range of stakeholders
- A collaborative streak — zero interest in working in silos
Nice to have: experience in e-commerce/subscription/DTC, familiarity with experimentation platforms (AB Tasty, Optimizely or similar), exposure to personalisation or behavioural insight tools, and any experience with AI-enabled search or generative AI in a discovery context. Startup or scale-up experience is a bonus.
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The details
- Location: South East England (Surrey/Hampshire border area) — remote-first, with in-person collaboration roughly once every two weeks. The wider digital team is distributed across the UK, so you'll need to be someone who thrives working independently while staying genuinely connected to the team.
- Contract: 12-month fixed-term, with real potential to go permanent as the team grows.
- Salary: £55,000–£60,000
If you're a product person who gets excited by conversion numbers as much as customer problems, and you want real ownership rather than a backlog to clear, this is worth a conversation.
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