Key Responsibilities

Backlog & Prioritisation:

• Backlog Ownership: Manage the product backlog, ensuring development teams are prioritising high-impact features. Collaborate with stakeholders to refine and adjust the backlog based on customer insights and market conditions.
• Cross-Product Collaboration: Actively collaborate with other product teams across Klipboard – including ERP, ecommerce, GMS, and data teams – to drive resource efficiency and identify cross-pollination opportunities for maximum value.

Roadmap & Execution:

• Product Roadmap: Assist in maintaining and updating the roadmap in Aha!, ensuring alignment with the strategic objectives gathered from cross-functional teams.
• Sprint Planning & Agile Practices: Collaborate with engineering, participating in sprint planning and other Agile ceremonies to ensure timely delivery of features.
• Feature Delivery: Work across teams to ensure product features meet performance, quality, and timing expectations.

Cross-Functional Collaboration:

• Customer & Stakeholder Communication: Capture and translate customer feedback into the product roadmap, ensuring the product continues to meet market needs.
• Cross-Team Collaboration: Partner with engineering, design, sales, and marketing teams to facilitate effective product delivery. Ensure timely communication between departments.
• Lead Ideation Workshops: Facilitate ideation and business case workshops with internal and external stakeholders to ensure critical information is captured for product success.

Product Development Support:

• Feature Specifications: Write and maintain detailed product documentation, including user stories and feature descriptions.
• Data-Driven Decision Making: Use analytics to guide decision-making on feature prioritisation and performance improvements.
• Problem Solving: Identify and resolve issues that arise during the development process.
• AI Capability Support: Help shape and deliver the Intelligent Sales Assistant roadmap, ensuring intelligent features are integrated seamlessly into existing AutoCat workflows and that AI-driven suggestions are practical, accurate, and genuinely useful to users.

Market Research & Competitive Analysis:

• Understand the Market: Conduct regular market research to understand trends in automotive service platforms.
• Competitive Positioning: Monitor competitor offerings and identify areas for differentiation.

Skills, Knowledge And Experience

• Product Management Experience: Minimum 3 years in product management or a related role, preferably within automotive software or digital platforms
• Agile & Backlog Management: Proven track record of working within Agile frameworks, including backlog refinement and sprint planning. Experience with tools like Aha! or JIRA.
• Industry Knowledge: Understanding of the automotive aftermarket parts industry, particularly in parts catalogue data.
• Stakeholder Collaboration: Strong background in working with senior stakeholders for requirement gathering, prioritisation, and product ideation.
• Data-Driven Decision Making: Knowledge of data analytics and the use of customer feedback to guide product development and feature prioritisation.
• Problem-Solving & Adaptability: Ability to navigate challenges, identify solutions, and adapt quickly to changing business or technical requirements.
• Communication Skills: Excellent written and verbal communication skills, with the ability to clearly present ideas, requirements, and updates to stakeholders at all levels.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.