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We are the Intelligent Internet Platform
We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.
Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.
As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.
About the role
We are looking for a commercially minded Product Manager to help turn that ambition into a scalable global portfolio.
You will own product discovery, commercial performance, roadmap execution and the full lifecycle of our core connectivity products. These currently include Dedicated Internet Access, Business Broadband, Fixed Wireless Access and Low Earth Orbit satellite connectivity.
The purpose of the role is to evolve these capabilities into outcome-led offers that give customers:
- One point of accountability across their global connectivity.
- Clear visibility of services and performance.
- Faster, simpler proposals, more predictable deployment.
You will determine how the portfolio should evolve, how products should be defined and configured, and how they can be quoted, ordered, delivered, supported and billed consistently at global scale.
A central part of the role is simplifying complexity. You will use customer, commercial, supplier and operational evidence to reduce unnecessary variation, increase standardisation and improve product economics. You will also apply data, automation and AI to improve how products are designed, priced and managed.
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This is an end-to-end product role combining proposition development, commercial ownership and operating-model change.
Key responsibilities
- Own the roadmap and full lifecycle of the global DIA, Business Broadband, FWA and LEO portfolio.
- Evolve technology-led products into outcome-led connectivity offers focused on accountability, visibility and deployment speed.
- Define propositions, service models, supported configurations, commercial guardrails and product data.
- Improve revenue, gross margin, price realisation, adoption, delivery performance and service quality.
- Develop pricing recommendations, investment cases and margin-improvement plans.
- Use customer, market, supplier, competitor and ICB evidence to identify product gaps, set lifecycle priorities and shape the roadmap.
- Simplify and standardise products across quoting, ordering, delivery, assurance, billing and reporting.
- Use data, automation and AI to improve product decisions, product-data quality, pricing and operational scalability.
- Lead product launches, enhancements, migrations and retirements, ensuring commercial and operational readiness.
- Translate product decisions into clear requirements for Engineering, Data, UX, Operations and other delivery teams.
Experience
- Experience owning a complex B2B product across its commercial, operational and technical lifecycle.
- Experience in telecommunications, managed connectivity, digital infrastructure or another multi-supplier service environment.
- Working knowledge of at least one relevant connectivity technology, such as DIA, Business Broadband, FWA or LEO.
- Practical experience of pricing, margin analysis and business-case development.
- Experience productising complex services so they can be quoted, ordered, delivered, supported and billed consistently.
- Evidence of using data to improve product performance, commercial decisions or operational processes.
- Experience owning non-standard customer-request governance and using demand patterns to inform product, proposition and commercial decisions.
- Practical understanding of how automation and AI can improve product development, decision-making or service operations.
- Ability to work with global stakeholders, with occasional international travel.
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What we offer
- Ownership of a global portfolio used by major multinational organisations.
- A mandate to help reshape how global connectivity is designed and consumed.
- Exposure to emerging wireless, satellite, automation and AI applications.
- Competitive compensation and location-appropriate benefits.
- A credible route into broader portfolio and product leadership,
- Private Healthcare Plan
- Pension Plan
- Hybrid Working
- 25 Days Holidays
Beyond the Job
We’re proud of our focus on as Environment, Social and Governance as well as the passion we display for the communities where we live and work.
EEO (Equal Employments Opportunities) Statement: Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
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