Jack & Jill
Product Manager (£80k) at LightWork AI
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Job Title
Product Manager
Salary
£80k
Company Description
LightWork AI is building the operating system for modern property management, featuring an intelligent AI assistant, Felicity, that automates complex operational workloads for letting agents and build-to-rent teams.
Job Description
You will lead AI evaluation and product quality for Felicity, our intelligent property management assistant. This technical role involves building evaluation suites, tuning test scenarios, and managing day-to-day product operations. You'll bridge the gap between engineering and customer feedback, ensuring our AI performance meets the high bar required for property compliance and communication.
Location
London, UK
Why this role is remarkable
- Own the quality of an AI product end-to-end at an early-stage startup where reliability is the core differentiator.
- Join a lean, AI-augmented team that uses agentic workflows to run daily operations and priorities.
- Scale with a company already seeing high demand from pilot customers for its automated property management platform.
What You Will Do
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- Build and maintain nightly evaluation suites and test scenarios for product areas like Prospects, Maintenance, and Compliance.
- Run daily critical-error reviews to triage flagged AI conversations and translate findings into engineering-ready tickets.
- Synthesize customer feedback and performance data to feed directly into the product roadmap and prioritization meetings.
The ideal candidate
- 3-5 years of product experience with a strong technical grounding, including roughly a year of hands-on software development or building agentic AI workflows.
- Genuine fluency with AI tools and a deep understanding of where AI products break and how to evaluate them.
- High ownership and a methodical approach to root-cause diagnosis, comfortable working in a fast-paced, hybrid London environment.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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