iO Associates
Product Manager
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Role: Lead Product Manager
Location: London, Bristol, or Manchester (Hybrid; 2 days per week in office)
Travel: 3 times per month fully expensed overnight trips to operational delivery hubs (e.g. Swansea/Birmingham)
Length: 12 Months initial contract
Status: £750 p/d Inside IR35
Clearance: BPSS (Standard DBS check; no SC required)
We are recruiting a Lead Product Manager / Product Lead on behalf of a central government department.
Key Responsibilities
- Whole-Service Design: Look across policy, tech, and operations to improve customer journeys rather than focusing solely on isolated features.
- Delivery & Prioritisation: Set clear roadmaps using user feedback and operational data, working in multi-disciplinary Agile teams to keep delivery on track.
- Stakeholder Engagement: Work closely with cross-departmental teams, operational managers, and senior leaders to solve blockers and align priorities.
- Delivery Support: Partner closely with delivery and project support colleagues to maintain team velocity and momentum.
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What We're Looking For
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- Proven track record taking products from pre-launch through to live rollout and scaling within complex or regulated environments.
- A background in public sector services, central government, or high-scale commercial operations (such as modern digital utilities, fintech, or fast-paced digital platforms).
- Strong grounding in Agile ways of working, with the ability to bridge product strategy and day-to-day delivery.
- Confident, pragmatic communicator able to question requirements constructively and build trust with senior stakeholders.
- Exposure to GDS standards, NewCo delivery setups, or Microsoft Dynamics is advantageous.
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