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Product Manager
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Product Manager - SEND
Barnsley
Up to £45,000 + Company Car + Benefits
The Opportunity
Get Recruited are working exclusively with a reputable and growing business who are looking for a Product Manager with strong knowledge and practical experience of SEND (Special Educational Needs and Disabilities) to help shape and improve software products used by organisations across the public sector.
You'll work closely with customers, developers, and senior stakeholders to understand the challenges faced by users across SEND, education and local authority environments, identify opportunities for improvement, and turn customer needs into valuable product solutions.
For this role, strong SEND sector knowledge and practical experience is the key priority. Previous Product Management experience or formal Product Management training would be advantageous but isn't essential. The business can provide support, coaching and training around its internal product processes and business case development for someone who brings the right SEND expertise and stakeholder experience.
This is a fantastic opportunity for someone with a strong SEND background who has experience working with customers and stakeholders to identify needs, improve services or develop solutions. You may already have Product Management experience, or you could be looking to bring your SEND expertise into a product-focused role.
The Role
- Manage and contribute to the full product lifecycle, from research and planning through to delivery and continuous improvement
- Use your SEND knowledge and experience to help shape products that address genuine customer and user challenges
- Engage with customers, local authorities and other stakeholders to understand their processes, challenges and requirements
- Gather and analyse user feedback to identify opportunities for product enhancements and new solutions
- Translate customer requirements and complex business processes into clear product opportunities
- Develop business cases for new product features and improvements, with support and training provided where required
- Write clear user stories, requirements and acceptance criteria for development teams
- Work closely with designers, developers and testers to ensure successful product delivery
- Help prioritise features and maintain an organised product backlog
- Review product performance and user feedback to inform future development
- Support product roadmap planning and communicate upcoming changes and improvements
- Stay informed about developments, legislation, policy and regulatory requirements relating to SEND, education, local authorities and the wider sector
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The Person
- Must have strong SEND sector knowledge and practical experience
- Strong understanding of the challenges and opportunities within SEND, education, local authorities or closely related environments
- Experience working with customers, service users and/or stakeholders to understand needs, challenges and develop appropriate solutions
- Strong communication and relationship-building skills, with the confidence to work across multiple stakeholder groups
- Ability to understand complex processes and translate customer requirements into practical solutions and product opportunities
- A proactive and innovative mindset, with the confidence to challenge existing approaches and bring forward new ideas
- Strong analytical and problem-solving abilities
- Previous Product Manager, Product Owner, Senior Business Analyst or similar product-focused experience would be highly advantageous, but isn't essential
- Product Management qualifications or formal training would be advantageous
- Experience developing business cases would be desirable, although training and support can be provided
- Willingness to travel occasionally to meet customers
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