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CrossTech
CrossTech develops AI-powered infrastructure inspection and safety products for railways, highways and industrial assets. Our Intelligent Vision® platform turns video, imagery and LiDAR into actionable insight, helping operators detect risk earlier, prioritise maintenance and run safer, more efficient networks.
Our products sit at the intersection of computer vision, operational software and the physical world. They must work with messy real-world data, fit demanding customer workflows and earn trust in safety-critical environments. That makes product management at CrossTech practical, technical and close to the customer (we work on the railway after all so less fintech vibes more industrial assets).
The Opportunity
We are looking for a Product Manager with energy, curiosity and a strong bias to action. You will take ownership of important product problems from discovery through launch and adoption, working directly with infrastructure operators and closely with computer vision, software engineering, delivery and commercial teams.
This is not a role for someone who wants to manage a backlog from a distance. You will spend time understanding how customers actually inspect and maintain assets, make clear choices with imperfect information, bring people together around a plan and keep delivery moving. You will have meaningful scope and visibility in a growing company where good product decisions have a direct effect on safety, efficiency and customer outcomes. You will be comfortable working with data to aid decision making and quality control of our software products.
What you will do
- Develop a deep understanding of customer operations, users, workflows, constraints and buying decisions through interviews, site visits, observation and data.
- Frame the right problems before committing to solutions, separating genuine customer needs from one-off feature requests.
- Set clear product outcomes, priorities and roadmaps that connect customer value, commercial goals and technical reality.
- Turn ambiguous opportunities into concise product briefs, hypotheses, acceptance criteria and measurable success metrics.
- Lead cross-functional delivery with computer vision, software engineering, design, delivery and commercial colleagues - resolving decisions and removing ambiguity rather than simply tracking tasks.
- Make thoughtful trade-offs across speed, accuracy, usability, reliability, deployment complexity, cost and operational risk.
- Plan and run pilots, beta releases and launches; ensure feedback, training, support and operational readiness are part of the product, not afterthoughts.
- Measure adoption, usage, product performance, customer outcomes and commercial impact; use evidence to iterate, stop or scale work.
- Build strong relationships with customers and partners, communicate decisions clearly and handle challenge with confidence and empathy.
- Improve CrossTech's product practice through better discovery, prioritisation, documentation, decision-making and learning loops.
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What we are looking for
- Experience owning and shipping B2B software or data products, ideally in a start-up, scale-up or other fast-moving environment.
- Evidence that you have found important customer problems, shaped solutions with technical teams and driven products through delivery into real use.
- High agency: you create momentum, follow through on commitments and take responsibility for outcomes rather than waiting for perfect information or detailed instruction.
- Strong customer instincts and the confidence to spend time with operational users, senior stakeholders and commercial buyers.
- Clear prioritisation and product judgement; you can say no constructively, explain trade-offs and focus a team on the few things that matter most.
- Comfort working with engineers and technical subject-matter experts on data-heavy or complex products, without needing to be the deepest technical expert in the room.
- Analytical thinking and fluency with product metrics, experiments and evidence; you can distinguish activity from genuine impact.
- Excellent written and verbal communication, including concise briefs, clear decisions and credible customer presentations.
- Low ego and adaptability. You invite challenge, change your mind when the evidence changes and help the team move forward.
- Willingness to travel to customer offices and operational sites when useful as our customers are in the physical world looking after critical national assets. We need to go to them.
Especially useful
- Experience with computer vision, AI, analytics, geospatial data, asset management or workflow products.
- Experience in rail, highways, construction, utilities, manufacturing or another regulated or safety-critical sector.
- Experience turning pilots or bespoke customer work into repeatable, scalable products.
- Understanding of enterprise integrations, APIs, data quality and the operational realities of deploying software alongside physical systems.
- Commercial experience such as supporting proposals, pricing, business cases, procurement or value-realisation conversations.
- Experience working across markets or adapting a product to new customer segments and operating environments.
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What strong senior engineering means at CrossTech
- You start with the customer problem and stay accountable for the outcome after launch.
- You spend enough time in the field and have empathy with customers to understand reality, not just what appears in meetings and tickets.
- You make decisions at the right speed and state what evidence would cause you to change course.
- You create clarity: the team understands the problem, the priority, the trade-offs and what success means.
- You protect focus while remaining responsive to customers and new evidence.
- You are comfortable doing unglamorous work when it is what the product or customer needs.
Company Benefits
- Benefits: Competitive salary, private health insurance, enhanced maternity and ongoing evaluation of additional benefits. Discretionary performance bonuses.
- Retirement: 3% company pension contribution.
- Time Off: 29 days holiday, including bank holidays, Discretionary Directors’ holidays (typically three per year).
- Culture: Company away days, flexible remote working, and a people-first work environment.
Interview Process
- Introductory Call (30 minutes): Discuss your background, motivations, and the role with a senior leader.
- Leadership Interview (1 hour): Collaborate with leads (e.g., Head of Product Lead Computer Vision, Head of Engineering, Lead Frontend) to explore your approach to product strategy and collaboration.
- Final Round Interviews (Single Session):
- Leadership & Management Interview (45 mins): Discuss your leadership philosophy, management experience, and soft skills with senior team members.
- Team Fit & Values Interview (1 hour): Meet engineering team members to assess collaboration and alignment with Crosstech’s values.
Timely feedback provided after each stage, with a designated team member as your main contact.
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